Sergey Ignatenko Mary Serigraph Hand Signed Limited Edition Framed

We accept Paypal, credit cards, payment upon pickup and additional options. Feel free to contact us if you do not have a Paypal account and want to purchase an item.

SHIPPING FEES & DISCOUNTS:
Please contact us if purchasing more than one item and before remitting payment to discuss possible shipping savings.

INSURANCE AND SIGNATURE REQUIRED:
We fully insure all items and, in many cases, obtain a delivery signature when deemed necessary.

INTERNATIONAL SHIPMENTS: We have discovered that eBay calculated shipping rates for international orders are often inaccurate. If the calculated rate seems high or your country rate is not offered, please contact us before purchasing. Note: When reaching out, be sure to include your full shipping address and postal code so we can provide the most economical shipping options.

 

All items are 100% guaranteed to be as described in the listing. If something arrives and does not meet your expectations, please contact us prior to leaving any feedback so we can rectify, if at all possible. Returns are acceptable if an item is damaged during shipping or if not as described in the listing.

Please understand that the handling of artwork is an "ART" in and of itself due to its fragile nature. As such, we cannot offer a return option on our merchandise simply because a customer changes his/her mind after opening up the artwork. Also, please keep in mind that there may be a slight variation in color from one computer monitor to another; we recommend looking at a few internet sights to see color variation if this is a major factor in your purchasing decision. Communication is essential before returning any item. If an item is damaged during shipping, please contact us and we will initiate the claim with the carrier; unlike many sellers, we do not place that burden on you.

We only ask that you retain all packing materials until the matter is completely resolved and may request photographs of the damages, if necessary. We will either replace your piece if another is available or issue you a 100% refund. We will also issue you a return shipping label, if applicable. If you have any questions regarding our policies, please do not hesitate to contact us.

Communication is essential to improving our level of customer satisfaction so please do not hesitate to contact us; we welcome customer contact.  It is our goal to build a customer base where our clientele will come to us first before ordering elsewhere. For further information, please View My About Me page

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