• Monday to Friday, 9:00 am to 6:00 pm (GMT +8) 
• Saturday 9:00 an to 1 pm (GMT +8)
• Excluded holidays.
   If you have any questions , please do not hesitate to tell us by clicking "Ask seller question" from "Meet the Seller" section on the right top corner.Your mail will be guaranteed reply within 24 hours, Emails on weekend and holiday will be reply on the following business day.
   If you have a problem with your purchase, shipment, return/exchange, or any others, please mail us and let us solve the problem before leaving a negative feedback. Our customer service support team is here for you to ensure that you are satisfied.

• To: United States
Need 2-6 Business Days ( from US warehouse)
Need 9-20 Business Days ( from Chinese warehouse)
• To: Most of Europe Countries
Need 2-7 Business Days( from EU/RU warehouse)
Need 12-30 Business Days ( from Chinese warehouse)
• To: Canada/Australia need 11-25 Business Days
• To: Eastern Europe/Brazil/South America need 20-40 Business Days
• Express Mail Service (EMS,DHL ) is available. Delivery time is 3-7 business days.

• If you would like to Returns, Refunds Or Exchanges, please contact us as soon as possible, indicating the reasons and problems.
• The purchaser has 14 days to return the item from the date the item was received. 
• Item(s) must be returned first before an exchange or refund.