**Important Information for Purchases**
When purchasing any item, please message us with your chassis number or registration details. This is crucial for the following reasons:
1. **BMW Warranty Activation**: Without your car's details on the invoice, BMW may not honour any warranty claims.
2. **Part Compatibility**: It allows us to verify that the part is suitable for your vehicle.
**Customer Responsibility**
It is the customer's responsibility to confirm that the part is correct before cutting, fitted, adjusted, or any work is carried out by a third party. We do not cover any costs incurred if the part is incorrect and not checked by the customer prior to any work done on either the part or the vehicle.
**Return Postage Policy**
Please note that we do not cover return postage, if the customer has not provided the car registration . Or the part does not fit due to non genuine parts already fitted to the vehicle.
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**Feedback**
If you are unhappy with the item received, please contact us via eBay messages, and we will do our best to resolve the issue. If you are satisfied with the item or if your issue has been resolved, please leave us feedback. This lets us know that you are happy with your purchase, and we will gladly return the feedback.
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**Delivery and Collection**
All postage prices apply to mainland UK only. For all other areas, please contact us for a quote, we do not ship abroad. If you would like to arrange collection, please reach out to us before payment, as payment must be made at the time of collection.
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**Buy with Confidence**Purchasing NEW BMW & MINI parts and accessories from Lloyd BMW Newcastle through eBay comes with a 2-year BMW UK warranty. This official BMW warranty is provided by BMW, not Lloyds, and is valid at any BMW retailer in the UK. To activate the warranty, the invoice must include the specific vehicle details (registration or chassis number).
Please note that used parts and accessories are sold in good working order (unless otherwise stated) but are not covered by this warranty.
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**Returns Policy**
If you encounter any issues with an item, please contact us, and we will strive to resolve the matter. If we cannot resolve your issue, you have 30 days from the date of receipt to return the item for a full refund under eBay's policy. We will only refund return postage if the item is defective, damaged upon delivery, or returned due to an error on our part. You may also open a return request.
Please supply your car registration so we can verify that this part is correct for your vehicle. We do not cover return postage if the part does not fit and the customer has not supplied the vehicle registration.
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Thank you for shopping with Lloyd BMW Newcastle! Don't forget to check out our other items in our shop. If you can’t find what you’re looking for, please give us a call, and we will be more than happy to help.