Server Piper is an independent distributor of high-end servers and components located in Miami, Florida. We deal with top-quality products from HP, Dell, Lenovo, Supermicro, and others. We're committed to providing you best service

Our Refurbishing Process

• Physical cleaning inside and outside of chassis
• Testing all ports, slots, and bays for functionality
• Testing all installed components in configuration ordered
• Updating motherboard BIOS and firmware on all Dell/HP components

Every used server is blown out, cleaned and all unwanted stickers removed. We do a complete load and fully test all components of the server including CPU, RAM, NICS, USB ports, and all hard drive bays to ensure everything is working properly.

1 Year Warranty On All Components exclude drives and power supplies

Server Piper Technical Support Line
Available Monday - Friday, 9:30 AM to 6:30 PM EST

Server Piper DOES cover: All hardware components in your order. If any component is malfunctioning, our technicians will work with you by telephone to diagnose and replace the faulty part right away. The replacement part will include a return label for you to send the malfunctioning one back at our cost, after you install the replacement.

Server Piper does NOT cover: Cosmetic imperfections; we can only replace parts that negatively impact performance.
We can only offer limited support towards software or driver related issues, i.e. not caused by faulty or malfunctioning hardware.
You must troubleshoot with our technicians to resolve issues; we cannot send replacements without first working with you to verify the cause.

Many new items are covered by the manufacturer's warranty. Feel free to ask us for details on specific items.

If your equipment arrives damaged, please contact us immediately, and keep all packaging on hand.
If you experience any issues please contact us at your earliest convenience. Many issues can be diagnosed and fixed over the phone.

Packaging

Every Server Piper Refurbished server is carefully packed in double wall boxes to ensure that your order arrives safe and in good operating condition. Each server ships separately packaged, and in some cases we will ship components in a separate box to further reduce the chances of damage in transit. Occasionally equipment can become damaged in transit without it being obvious on the packaging. If you do receive damaged equipment please do not discard any packaging, and contact us right away.

For large quantity orders, sometimes freight shipping can cost less. Please feel free to ask us for a freight quote on larger orders, such as 10+ servers.

World Wide Shipping Available

• All servers ship via FedEx or UPS Ground
• Handling and insurance are included
• Smaller items may ship either UPS or USPS
• We ship most items Signature Required. Please let us know before ordering if there will not be someone available to sign upon delivery!
• We must ship to the address on the sales record to maintain eBay shipping protection!
• No P.O. Boxes -- NO EXCEPTIONS

Standard Shipping with FedEx Ground - Estimated Transit Times

• Immediate Payment Required for most orders
• Wired (SWIFT, ACH) payments available with 15$ fee
• Any order placed on ebay must be paid with ebay Managed Payments