The Shoretel 480 Phone (IP480) is an eight-line phone with an easy-to-read, back-lit display. An expanded directory provides alphanumeric lookup and sort by first or last names, and the history key provides advanced filtering and redial functionality. Six feature keys and five soft keys provide easy access to ShoreTel Sky and Mitel MiCloud Connect features. A full-duplex speakerphone and integrated RJ9 headset jack are standard . The integrated 10/100 Ethernet switch allows the connection to your local area network to be shared with a desktop PC or Mac. These features make the Shoretel 480 an ideal phone for busy professionals.