Terms and Conditions

Buyer is welcome to inspect equipment, prior to purchase.

Package discounts on multi-item purchases.

If you don't see what you are looking for call us and we will try to locate it.

We offer business liquidation services.

Warehouse Outlet - Free Local Pick Up

Open To The Public for Equipment Inspection

Monday - Friday 8 - 5 pm or by Appointment

Customer Satisfaction

As a small business, we really do appreciate your purchase! If you are not completely satisfied; please give us a call and the opportunity to make things right.

We can be reached by phone at 605-987-SOLD (7653).

Inspection

Buyers are welcome to come and inspect any item prior to purchase.

Equipment Inspection

Used equipment is just that, it is an assembly of aging components that has been cleaned, inspected, perhaps painted, and had required repairs performed to make the piece of equipment functional and reasonably attractive. All items are sold as pictured, if you do not see it in the pictures do not assume that it is included. Each piece has been cleaned for cosmetic appearance, further cleaning may need to been done before installation.

Warranties

All sales are sold "As-Is." If you call us to discuss an issue we may be able to help remedy the problem.

Payment

Payment is expected immediately (or within 72 hours if purchased via auction) unless other arrangements are made between buyer and Block20sales prior to placing bids or offers.

Block20Sales accepts payments via PayPal, all major credit cards, and cash. Payments can also be made by mail with a check; there will be a minimum of 5 business days waiting period for clearing on all checks.

Items will only be shipped upon confirmation of funds.

Local pickup is also available. If an item is listed as an auction, Block20Sales reserves the right to end an auction early in the event of a local sale.

You MUST provide us with ALL of the following:

1. 1.Complete shipping address including business name.

2. 2.A contact person and phone number for delivery.

3. 3.You must specify if address is commercial or residential.

4. 4.Most equipment is shipped on a pallet. We need to know if you need a lift gate for delivery or if you have a dock or way of unloading.

We ship within 1-3 business days of confirmed funds unless otherwise noted.

Freight shipping to continental 48 States

Warranties

All sales are sold "As-Is." If you call us to discuss an issue we may be able to help remedy the problem.

Returns & Refunds

If you are not happy with your purchase and we are unable to make things right, then we will accept a return under specific conditions. If returns are necessary, buyer will be required to pay all return shipping fees and a 20% restocking fee on returns other than Item not as described or as specified on listing.

The buyer can refuse to accept the shipment, if they believe item is "NOT AS DESCRIBED" or damaged in shipping.

We cannot accept returns, after the item is accepted, taken off the pallet or installed.

Buyer is responsible for item and shipping costs during the return process.

Please contact us for return authorization.

Refunds will be issued once the item is received back, in the same condition, with no damages incurred while the buyer has possession, to include accidents or improper installation.

Freight Shipping: Inspection & Damages

Every freight shipment is insured. But in order to collect the insurance on damaged goods the receiver Legally, when Block20Sales signs the shipment over to the freight company, the freight company owns it. When you receive the item and sign for it, you own it. Therefore it is imperative that you carefully inspect your shipment for any damage. We specifically include a large shipping sticker that asks the buyer to examine the freight before accepting it.

You MUST inspect the shipments BEFORE signing for it!

If there is any damage at all you must note the damage on the freight bill. This is the only way you will be compensated for the damage.

If there is damage, you have two options:

1. You can note damage on the freight bill and accept the item anyway

2. You can refuse the shipment.

99% of freight damage is cosmetic. If you sign the freight bill damaged then the freight company may replace your item, approve reimbursement for parts and repair, or provide compensation depending on the damage to your item. This is often the best option if you need to get your item operational and the damage is cosmetic. If you refuse the shipment it will be returned to us. This is usually the best option if your shipment is damaged beyond repair. If you accept your shipment in a damaged state it is very important that you call the freight company immediately to schedule an inspection and file the freight claim, you should take good pictures from different angles of the item and the packaging, and you should save all packaging material.

Freight companies are able to deny millions of dollars in damages because items were not inspected at the time of delivery and were not marked as "Damaged" on the bill of lading. If your item has been crated, please expect to uncrate it and inspect it before the driver has left and before you sign for it.

For freight deliveries: A driver is obligated to wait. If he or she tries to rush you or you are in any way unhappy with the delivery, ask to speak to his or her dispatcher.