This listing is for a First Data FD100 Credit Card Terminal. This item is new, open box, and appears to have never been used. It comes in original box with a roll of paper and a short ethernet cable. It was tested for power and comes with a 19V 3.42A power supply. This item is in excellent condition. All photos are of the item that you will receive. We do not provide tech support or any software that is not already installed on this device. If you have any questions, feel free to contact me.