100% Money Back Guarantee
If you are not fully satisfied, you can return the item for a full refund within 30 days of the order subject to the item being unopened/installed. We will not accept returns due to improper installation therefore you are fully responsible for any errors caused by your installation. Once opened/installed the returns policy becomes null and void.
Please note that wearable items are non-refundable due to hygienic reasons and contamination.
Shipping info
All items are shipped from the UK and are despatched the same day if ordered between Monday to Friday by 2pm or the item will be despatched the next working day.
Free postage on standard delivery by second-class Royal mail service (estimated 2 to 3 days). Upgrade to faster delivery time is also available on checkout.
Please note that additional fees apply for express and international delivery.
Delivery Notes
All delivery times are an estimated timeframe provided by our delivery partner Royal mail, however due to our customer feedback, the packages were reported to have arrived before the estimated timeframe. Please allow extra time for your packages to be delivered during busy periods (Christmas) or public holidays.
Customer Services
Please do not hesitate to contact us if you have any issues or concerns regarding any items or our services; please contact us by the eBay messaging service and we will respond to you as quickly as possible. We are always here to help you with your queries.
Terms and condition
We will accept returns, within 30 days of the order subject to the item being unopened/installed. Please contact us through the eBay messaging service so that we can discuss the matter. Unfortunately, we cannot offer you a refund or exchange if you wish to return the item after the 30 days since your purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not accept returned items that show signs of use, such as scuffs, marks, scratches or a shutter count. To complete your return, we require the returned items in the original box, packaging (if applicable) and any accessories you received with it. This includes any plastic bags provided to store the accessories that comes with it. You will also have to return any free gifts which comes with the product in their original packaging and in a brand-new condition. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable) where any item(s) are not in their original condition, are damaged or have missing parts for reasons not due to our error. Please note that wearable items are non-refundable due to hygienic reasons and contamination.