Items purchased are usually sent within 1 to 4 days after time of purchase. Please allow a few days for goods to arrive.
Every
order will be processed and shipped in a timely manner. During
Christmas and other holidays, unavoidable weather conditions or other conditions that
can cause delays it may take a little longer to receive the order.
Feel
free to contact us if you have not received your goods within a few
days after purchase. We will endeavour to resolve and problems or issues.
We are not responsible for transit times as we are subject to the inefficiencies of the postal service and couriers.
Pickups are NOT AVAILABLE.
Please
seek advice from a qualified mechanic for your needs as FAJS AUSTRALIA does not offer mechanical advice and is not responsible for
incorrect diagnoses made by the purchaser or their mechanic.
All
pictures are for illustration purposes only. Colour difference of the
actual item and picture shown may vary depending on lighting and
reflections when photo is taken.
FAJS AUSTRALIA prefers that transactions run smoothly and relies on good
communication by all parties to achieve this. It will endeavour to leave
positive feedback as much as possible provided that the purchaser
understands and complies with the terms and conditions set out here.
Please
email us before buying to confirm if you are concerned.
Refunds and returns
FAJS AUSTRALIA recognises that customers need to feel assured and confident
that the products they purchase are of the highest quality.
Refunds for items are at the discretion of FAJS AUSTRALIA.
FAJS AUSTRALIA will not accept returns if the vehicle’s problem is not
remedied by the purchased part unless the part itself is faulty.
Items
returned must be in the original packaging. All returns must be must be
packed securely for shipping. Buyer is responsible return shipping
charges.
eBay fees, Shipping and handling costs are non refundable.