1. Please ensure your shipping address is correct before completing payment.
2. If you need to cancel your order after payment, please contact us via eBay Messages. We will assist you in canceling the transaction.
Important Note:
- All orders cannot be stopped or canceled after 7:00 AM EST.
- Please double-check the model number and color of the item before making payment.
Thank you for your understanding and cooperation!
1. Processing Time: Items are checked and shipped within 24 hours on business days after Paypal payment is confirmed.
2. Shipping Method: Packages are sent via USPS First Class, with a typical delivery time of 3-6 business days (varies by location).
3. Extended Delivery Areas: Deliveries to Alaska, Hawaii, APO/FPO/DPO, and U.S. Protected Areas may take longer due to operational, weather, or security factors.
4. Shipping Restrictions: Items are only shipped to U.S. addresses, APO/FPO/DPO, and U.S. Protectorates. International buyers should contact the seller via eBay message.
5. Sales Tax: eBay collects sales tax; the seller is not responsible for it.
1. Shipping Responsibility: We take full responsibility for any damage or loss that occurs during shipping.
2. Reporting Issues: If you encounter any problems with the product, please take clear photos and send them to us via eBay messaging immediately.
3. Providing Details: Kindly provide us with detailed information about the issue so we can contact the supplier and resolve it promptly.
4. Refund or Replacement: Under normal use, if the product is damaged and cannot be repaired, we will offer a full refund or replace it with a new product once we verify the situation.
1. Our Store in New York: We offer fast delivery and an after-sales guarantee to ensure you receive satisfactory service.
2. Positive Feedback: Upon receiving your payment, we will leave you positive feedback. Thank you for your support!
3. Problem Resolution: If you encounter any issues, please contact us via eBay message first, rather than going to the resolution center or leaving negative feedback immediately. We will work with our supplier to address the problem and provide a solution within 24 hours of receiving your message. Thank you for trusting us!
4. Feedback & Rewards: If you’re happy with our store, please leave us positive feedback and add us to your favorites. As a token of appreciation, we regularly send coupons to our loyal customers to thank them for their continued support.
Working Hours:
- Monday to Saturday: 9:00 a.m. to 6:00 p.m. (US time)
- Closed on Sundays and American Holidays
eBay Message Response Policy:
- All eBay messages will be replied to within 24 hours of delivery.
- Your patience is appreciated!
