We only accept Paypal if you do not have a PayPal account but please remember that if you do not have a Paypal account this does not mean that you can not buy from us. You can use your Debit Card or Credit card through Paypal without having an account.
We also accept G-pay and American express.

FREE postage on all orders when choosing the standard postage option. Free postage is Royal Mail Second Class service and can take 2-5 days. We dispatch orders the same day if the order has been placed before 12:00 pm, ( Monday - Friday ) orders received over the weekend and public holidays will be dispatched on the next available weekday.
Expedited service is Royal mail First Class and can take 1-3 days (please note that the Expedited service is not Guaranteed next day.
International delivery service can take 5-21 days. Depending on the country.

PLEASE NOTE:  From time to time the Royal Mail can lose an order, please if you do not receive your order within the specified time, contact us immediately so that we can try and find where your order is. Once we post the order it is out of our control getting it to you and we rely on you to let us know that it has not arrived. Please just send us a quick message and we will get onto it immediately.

1. We have a 30 day, 100% money back Guarantee which gives you the peace of mind that if the item does not fit your sewing machine or you are just not happy with your purchase .Just post it back to us in the condition you received it and we will refund you when the item is received.
2. Please process your return through your Ebay account, this can be arranged via requesting a return authorisation through the eBay Messaging System.
3. Once authorised return the item within 30 days from the purchase date. PLEASE NOTE: Any item sent and stamped after the 30-day period has expired will be refused.
4. Please make sure the item is in the original packaging, include the paperwork so that we know who has return the item and in the original (unused) condition that you received it in. IF YOU DO NOT HAVE THE PAPERWORK THEN PLEASE PROVIDE THE ORDER NUMBER AND YOUR EBAY ID.
5. Please ensure that the package has a tracking number and keep your Post Office receipt as proof of postage, should it become mislaid in the post, which can occur from time-to-time.

Feedback on Ebay is a very important part of our Business as it is the feedback that we receive from our customer which shows any potential new customer that we are a trusted, friendly, efficient and proactive company.
 If for any reason you are not happy with your experience with sew.tec contact us and there is not issue large or small that we cannot try and resolve. We are all human and can make a mistake but it is how you fix that mistake that counts. Please give us that chance to sort it out before leaving a negative feedback.
If you do not contact us about any issues you have we cannot resolve it.
 Please leave us positive feedback and all "5's" on the DSR, if you are happy with our service and product as this is what improves all Ebay sellers to provide the experience that all buyers want.