• Our Store is open to the public & all items can be picked up.
• Our business hours are Monday through Friday from 10am to 5pm.
• All items are carefully packaged & shipped via US Postal Service or UPS
• Because we offer a lot of items, we ship your items in the order payment is received & do our best to ship all items within 1 business day, 6 days a week.
• Please understand on rare occasions it may take a little longer with our volume or for glass, signs & larger items that require more care to protect or if we have larger volume of sales that week and will be noted with longer shipping times in the auction

• LCG Signatures wants to help you understand that when we list condition it is very subjective & can be viewed differently from person to person.
• We do our best to describe an item's condition in our own opinion but it may not match your standards. If you don't see something listed in the description that might come into question please send us an email.
• You must be the final judge of how you feel the product condition is based on the pictures.
• Please ask any questions prior to bidding as we cannot be held responsible for condition when the item arrives at your doorstep as you see it pictured in the auction.
• Please understand our policy on condition or listing text prior to bidding as we know it is very subjective & is merely our opinion of what we know about the item.

Feedback Process

• We will handle every issue & provide you with the best customer service we can. We understand things can happen but we assure you it is never on purpose so please give us a chance to fix any issue.
• Please contact us to resolve the issue by email. We will do our best to make it right.
• We strive to give you a positive experience. Due to our large volume we use eBay's automatic feedback which provides you with an auto feedback for when you leave us one.