Frequently Asked Questions
Q: Who is Matchfire?
A: The selling party has retained Matchfire (The Matchfire Group) to manage this auction. Matchfire provides a comprehensive auction management service focused on creating successful high-value, high-profile promotional auctions for charities, nonprofit organizations and top brand companies. Matchfire is a promotional agency which helps define client brand promotional strategy through auctions, delivers creative design, and manages operations of feature online auctions for maximum visibility of well-known brands, media companies, charities, nonprofits, public relations firms and advertising agencies.
Q: Is Bidder Pre-Qualification necessary to participate in this auction?
A: Bidding activity needs to be prequalified on select items. Fixed price listings do not require prequalification.
To be Prequalified. Click here to fill out the secure Bidder Pre-Qualification form. In order to help ensure a smooth and successful auction experience, Matchfire will be performing Bidder Pre-Qualification for this auction. Fixed price listings do not require prequalification.
Q: Why do eBay members need to Pre-Qualify?
A: We realize that the Bidder Prequalification policy may seem like an unnecessary procedure to eBay community members in good standing, but to ensure a safe and fair auction, we require that all bidders participate for all bidding activity on select items. Fixed price listings do not require prequalification.
Q: Is the campaign open internationally?
A: Unless otherwise noted above the campaign is open worldwide. All international shipments use FedEx. CHECK SHIPPING COST BEFORE BIDDING. Members of the EU, Northern Ireland, Norway, or Switzerland must supply an Economic Operator Registration and Identification (EORI) number. International buyers are responsible for any additional international shipping fees that apply including Customs, VAT (value added tax), duties, fees, tariffs, etc. which may be assessed and due upon delivery of item. We cannot pre-determine such fees and are not responsible for these additional costs.
Q: I've won the auction! What happens next?
A: An invoice will be sent to the winning bidder via eBay or Matchfire to confirm the payment amount and payment instructions. Payment must be in U.S. funds and received within two (2) business days of the close of the auction.
Q: Will a receipt be provided?
A: Yes, a receipt for the final bid amount paid will be provided by Matchfire.
Q: Is there sales tax?
A: Sales tax is applied at time of purchase on all transactions conducted via the eBay marketplace and is generally based upon the tax law of the state(s) in which a buyer resides. Please note that while some states allow an exemption for purchases made by charitable organizations, items that are sold by the same charitable organization are not exempt from tax in most states.
If you have paid sales tax on the purchase of any item for which you believe an exemption should apply, we ask that you either (1) submit a request for a sales tax refund via eBay’s customer service portal on ebay.com, or (2) contact your local state Department of Revenue and apply for a sales tax refund directly from your state of residence. More information is available at eBay's website. Paying tax on eBay purchases | eBay Thank you for your business and your support of eBay for Charity.
Q: Is this purchase tax deductible?
A: Please contact your personal tax advisor for information on this issue.
Delivery information for auction items.
Winning bidders must provide a physical address and phone number. Barring unanticipated circumstances and/or any special fulfillment conditions, the estimated delivery time is 2 weeks after final payment is received and acknowledged. International bidders will be required to pay any duties or taxes associated with their shipment.
Questions?
Please use the "Ask a Seller a Question" option above.
Disclaimers
All Andy Warhol artwork © The Andy Warhol Foundation for the Visual Arts, Inc.
©/®/TM The Andy Warhol Foundation for the Visual Arts, Inc.