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- Contact us to arrange for any returns.
- PLEASE REACH OUT TO US FIRST, filing a dispute with your credit card or PayPal just prolongs a resolution for any issue.
- All sheet metal is non returnable, any welded in items or panels that get painted.
- Seasonal items such as Winter Snow Tires and packages are considered NON returnable.
- Extended time frames due to shipper delays are out of our control.
- We do not refund shipping charges due to delays.
- Please reach out to us for any damage claims first.
- The manufacture's label must be visible and undamaged.
- We do not accept returns from other Mazda dealers.
- For returns, customers will be responsible for the cost of return shipping.
- Customer is responsible for the cost of return shipping on any core item.
- A copy of the invoice will need to be included with the return.
- There may be up to a 15% restocking fee charged against all returned parts.
- Parts must be re-sellable and in the original packaging.
- All coded parts to your car, up to and including painted items are non returnable.
- Any tested or used item are non returnable.
- We cannot take back installed or tested parts.
- Electrical parts are non returnable but keep in mind they may need programming to function as they are designed.
- Freight items and shipments are not returnable.
- We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
- Return request need to be within 30 days of delivery date.
WARRANTY questions:
Mazda Part Warranty
Cancellation Policy
- An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
- If the cancelled part was special ordered from the manufacturer a return fee of 15% will apply.