We always adhere to the concept of "integrity management, quality first, customer first", strictly follow platform rules and policies, standardize operations, and strive to bring you a more convenient, reassuring, and cost-effective shopping experience.

If you encounter any problems during use, please feel free to contact us and give us a chance to solve the problem. Before leaving any negative feedback or initiating a dispute, please contact us via email first (leaving a negative review or initiating a dispute cannot help you solve the problem faster, only by contacting our professional customer service team can we assist you in resolving the matter effectively). Thank you for your understanding!

We accept the payment by PayPal.

Payment should be done within 7 days after the end of the Auction. Otherwise Unpaid Item Dispute will be filed with the eBay.

Please confirm if your address is correct before making the payment. If you find that the address is incorrect after making the payment, please contact us immediately to assist you in changing the address. Please note that once the tracking number is generated for the order, we will not be able to modify the address.

Once payment has been confirmed, we will dispatch your order as soon as possible. Thank you for your patience!

We offer a 30 day return guarantee. Customers should inspect the goods within 30 days after receiving them, and please contact us promptly if there are any issues.

If you receive a product that is incorrect, damaged, defective, or has other issues, please contact us promptly. We will assist you in resolving your problem as soon as possible and process a partial or full refund or resend according to your needs.

Please note that your return address must match your receiving address.

You can contact us via eBay Messages. Our office hours are Monday to Friday, 9:00 am to 6:00 pm (GMT+8).

We usually respond within 24 hours; however, during weekends or public holidays, there may be a delay in our response. We apologise for any inconvenience this may cause.

If you are satisfied with our products, please leave a positive review. Thank you for your support.