The device is a prepaid phone which only works with the Tracfone service - it is locked to their network. You must already have tracfone service or sign up with new service with them in order to use this phone - no service is included in this listing.
Item is new and sealed. Product packaging may have imperfections or tears due to the cardboard material but product is not affected once the item is opened.
Returns are only accepted for items that are still sealed and new otherwise the return will be refused or a heavy restocking fee will apply.
eBay delivery dates are estimates and are not a guaranteed delivery date. Sometimes the post office experiences delays which I can not control once the item is in their hands. I ship out within 1 business day. Thank you for understanding.