There is some information below which answers frequently asked questions about buying from me. If your question is not answered, then please contact me directly through the ‘contact seller’ option and I will be happy to help.

Postage & packaging

Postage and packaging charges represent my actual costs.  I can normally combine postage if you are buying more than one item, which is likely to save you money. Please request an invoice before making payment or ask me for a quote on postage for multiple items before you buy.

I offer several postage options so that buyers can decide which option is best for them. If I am offering free P&P, then the delivery method will be the lowest cost option that provides insurance cover for the item(s).  I always obtain proof of posting.  

I re-use packaging materials and use non-plastic and paper-based parcel tapes for environmental reasons. Some new packaging may be used to protect your item(s) properly whilst in transit, but this can usually be used again afterwards.

Bidders from outside of the United Kingdom

I only provide international shipping (outside of the United Kingdom) via the Global Shipping Programme. The listing will indicate whether this is offered.

Collecting items

I only offer collections on items if this is specifically stated in the listing.

Returning items & refunds

You will find more information about returns in the listing. If you are returning an item, I will either provide a replacement (at the buyer’s request and subject to availability) or I will refund the original amount that was paid. I ask buyers to return the item to me prior to sending a replacement or issuing a refund.

Thanks for taking the time to read this.