From a huge collection we've recently acquired. All items are from a smoke free, temperature and humidity controlled environment. Most items have only been removed from the box for photos and test running. I've marked the condition as used, because of the size of the collection, I'd hate to accidentally show one as new when it might have seen some use. Please use the photos to make a detailed analysis; this car is more than likely brand new.
I work full time for the railroad, and sometimes it gets busy. It may take me a day to respond to questions or concerns. We have a 100% positive feedback rating, because we take care of our customers. Issues are addressed, rapidly, respectfully and often generously. Items are shipped in a reasonable amount of time. We specify 10 business days shipping and handling, but Items typically go out in less than half that time.