Why doesn’t the temperature display show up?
The thermometer will display the temperature about 3 seconds after it comes into contact with water. Please make sure the gauge is fully submerged and in contact with the water for an accurate reading.
Why doesn’t the bath seat stay firmly in place?
This bath seat is secured using vacuum suction cups. Please ensure the bottom of your bathtub or floor surface is smooth, flat, and free of texture. Uneven or textured surfaces can affect the suction and prevent the seat from staying firmly in place.
What should I do if any parts are missing?
Please contact the seller as soon as possible. We will resolve the issue for you promptly.