1.If item is defective and not working on arrival, please contact us within 7 days of receiving the defective for repair or refund.Refund will only be provided for products damaged in the post or which is defective. Item may be returned within 14 days of purchase upon your receipt.All items returned must contain all original packaging materials.
2.This item have 3 months warranty. We offer free repairing service within 6 months from the date of purchased. If damaged is caused by undue wear and tear, dirt, misused, improper installation/operation, accident or repaired by unauthorized person, the warranty becomes void.
3.All returns must have prior authorization. Please note that we will not accept any returns that have not been authorized by us. Please contact us before you return the item.
4.Buyer is responsible for the return postage. If you ask for a refund during valid period, we will offer you a refund without postage charges. Shipping and handling charges, insurance are not refundable in any case. We are only responsible for once re-sending expense for replacement due to defects.
1.We have always been doing our best to provide the best service and reliable products for every customer.
2.Please do not hesitate to contact us to resolve the issues.We will reply your emails and questions within 24 hours.
3.Our working hours: Monday to Saturday, 9:00 AM to 6:00 PM(Beijing Time).
Payment
1.Paypal is the only accepted paying method in our store.
2. Buyers are responsible for additional COD charges, VAT, Custom fee and Duty for importation if there are any. Because, our prices are unable to include above fees, as the custom policies are different in every territories. But, we'd like to assist you to receive the goods smoothly if there are anything we can do here.
Shipping
1.We will ship the product within 1-3 working days upon receipt of payment.
2.Sometimes international delivery is highly depended on the courier company and Local Customs. If you do not receive your item on time, please contact us immediately for further assistance.
3.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country customs office to determine these costs before bidding.
4.DHL can not reach to few remote areas in your country. You should pay the additional shipping charge, If your area belongs to remote areas. Our customer service will contact you, If the parcel can't reach your area or you need to pay more freight .
5.The item will be sent to your address listed in the Ebay. Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses.
6.If you need to add the tracking number, contact customer service before making orders, especial for customers come from the country of Eastern Europe, the Middle East and South American. It needs to pay the extra shipping cost.
Returns
1.If item is defective and not working on arrival, please contact us within 7 days of receiving the defective for repair or refund.Refund will only be provided for products damaged in the post or which is defective. Item may be returned within 14 days of purchase upon your receipt.All items returned must contain all original packaging materials.
2.This item have 3 months warranty. We offer free repairing service within 6 months from the date of purchased. If damaged is caused by undue wear and tear, dirt, misused, improper installation/operation, accident or repaired by unauthorized person, the warranty becomes void.
3.All returns must have prior authorization. Please note that we will not accept any returns that have not been authorized by us. Please contact us before you return the item.
4.Buyer is responsible for the return postage. If you ask for a refund during valid period, we will offer you a refund without postage charges. Shipping and handling charges, insurance are not refundable in any case. We are only responsible for once re-sending expense for replacement due to defects.
Contact Us
1.We have always been doing our best to provide the best service and reliable products for every customer.
2.Please do not hesitate to contact us to resolve the issues.We will reply your emails and questions within 24 hours.
3.Our working hours: Monday to Saturday, 9:00 AM to 6:00 PM(Beijing Time).
