Why buy
from us?
· Our
Products are 100% Genuine. Our dedicated team have working knowledge
of all products sold to you ? we have Electronics Technicians on staff to test
products for sale on Ebay, and troubleshoot any issues you may have.
Delivery /
Shipping
· This store
will ship products to you direct from our premises following purchase and
payment.
· Delivery
times may vary depending on your location, generally it takes approximately 3
to 5 Business days. Deliveries via Australia Post can be tracked using the
tracking number via the Australian Post website.
· We aim to
send out items within 24 hours from purchase. Occasionally items
will be posted one or two days later, if it's going to take any longer you will
be notified.
· We ONLY
ship to the address attached to your eBAY/PayPal account
· Items are
not posted on Saturday, Sunday and Australia Public Holidays.
· We ship
with Australia Post and have tracking available on request for your items.
· We also do
local pickup free of charge. Please advise using Ebay message service if you
prefer to collect from us direct.
Warranty
· Items sold
as NEW are covered by the manufacturer?s listed warranty period and terms &
conditions ? generally 12 months from Date of Purchase.
· Items such
as Spare Parts & Accessories (eg Remote Controls) sold as NEW are covered
by 3 months warranty or per Manufacturer?s terms & conditions.
· Items sold
as REFURBISHED or 2nd HAND are tested before sale by our
Technicians, and are sold on a as is basis-no warranty.
· If you
find any issues on any purchased product, please contact us directly and
explain the issue, we will respond quickly to your concerns.
· Warranty
does not cover customer misuse or breakage or damage by other means.
Returns
· We do not
accept returns because of change of mind or the like.
· If you are
having an issue with a product sold to you by us, please contact us so that we
can assist you. We aim to please our customers and achieve positive
ratings.
· Any product
returns to our store must be authorised first, please email for a Job/RA number
prior to return. This number must be placed on the address label on
return to us.
· All
product returns to our store are at the cost of the buyer. Please
ensure returns are packaged well to avoid physical damage as we will
not be liable for damage in transit. Example use bubble wrap/box
as applicable to the item size and weight and fragility.