Nuclear Penguin Gaming is your premier destination for all things miniatures and card games. We specialize in buying, selling, and trading a wide variety of tabletop gaming products, from classic miniatures to the latest trading card game releases. Whether you're a seasoned collector looking for rare finds, a casual player seeking to expand your collection, or a newcomer eager to dive into the world of tabletop gaming, we've got something for you. We offer competitive prices, a constantly evolving inventory, and a passionate team dedicated to providing exceptional customer service. At Nuclear Penguin Gaming, we're building a community where gamers can connect, discover, and enjoy the hobby they love.
This policy outlines the shipping and returns procedures for purchases made through the Nuclear Penguin Gaming eBay store. By purchasing from us, you agree to these terms.
Shipping Policy:
Shipping Carriers: We primarily utilize USPS, FedEx, and UPS for shipping, depending on the item's size, weight, and destination.
Shipping Time Frame:
We aim to process and ship all orders within 1-2 business days of receiving cleared payment.
Estimated delivery times will vary based on the chosen shipping method and the buyer's location.
Please refer to the estimated delivery dates provided by eBay at checkout.
Shipping Costs:
Shipping costs are calculated based on the item's weight, dimensions, and the buyer's location.
We offer combined shipping for multiple purchases whenever possible. Please request a combined invoice before making payment.
Some listings may offer free shipping, as indicated in the listing details.
Tracking Information:
Tracking information will be provided for nearly all shipped orders.
You can track your package through eBay or the carrier's website.
International Shipping:
We may offer international shipping to select countries.
International buyers are responsible for all customs duties, taxes, and fees.
International shipping times can vary significantly due to customs processing.
Packaging:
We take great care in packaging items to ensure they arrive safely.
Miniatures and fragile items will be packed with extra care but you acknowledge some items may arrive damaged and take that risk.
Returns Policy:
Eligibility:
We do not accept returns.
Please make sure what you are purchasing is correct.
Incorrect Items:
If you receive an incorrect item, please contact us immediately.
Upon verification we will provide a return shipping label, and ship the correct item, or provide a full refund.
Contact Us:
If you have any questions or concerns please contact us through eBay messaging.
Nuclear Penguin Gaming reserves the right to amend this policy at any time.