Our policy allows returns within a 30-day window, even for change-of-mind purchases. So we kindly request that customers refrain from making unnecessary false claims to return an item.
All items come packaged in a brand new jewellery box.
To assure there is no damage to your item or the box it is in, we wrap all of our boxes in bubble wrap before we post them.
International buyers are responsible for enquiring as to whether customs will impose import duties and customs taxes, if any. Please check with your countries customs office to determine any additional costs on the purchase of any products.
Due to the international transportation, we cannot control the shipping scheduling for purchases made outside Australia, therefore we recommend up to 30 days for estimated delivery. This is to allow for possible delays with your countries customs department.
If you are unsatisfied with our products or services in anyway, we urge you to contact us so that we can help resolve the problem as soon as possible.
Our policy allows returns within a 30-day window, even for change-of-mind purchases. So we kindly request that customers refrain from making unnecessary false claims to return an item.
All items come packaged in a brand new jewellery box.
To assure there is no damage to your item or the box it is in, we wrap all of our boxes in bubble wrap before we post them.
International buyers are responsible for enquiring as to whether customs will impose import duties and customs taxes, if any. Please check with your countries customs office to determine any additional costs on the purchase of any products.
Due to the international transportation, we cannot control the shipping scheduling for purchases made outside Australia, therefore we recommend up to 30 days for estimated delivery. This is to allow for possible delays with your countries customs department.
If you are unsatisfied with our products or services in anyway, we urge you to contact us so that we can help resolve the problem as soon as possible.