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The cover stitch is what gives garments their professional looking finish. This stitch (also called a "cover hem") was previously available only on sergers, and then, often only on the highest-end sergers.
FREE shipping ( lower 48 United States), Orders to Alaska & HI add exact shipping. We do not ship to Puerto Rico. Payment is due within 10 days of auction close. I accept Paypal and all major credit cards. Thanks for looking at my auction and feel free to email me with any questions! Offer valid to United States Destinations only.
We pride ourselves with our email communication with all of our customers. We will communicate with you each step of the way via your eBay registered email address, beginning with your questions, winning bidder notification, payment instructions and order update. If you do not get a reply back there may be a communication error in email. Please call us toll free. We are always here to help you.
We always answer every email, so please check your SPAM or Bulk Mail folders for our messages if you do not see an email from us shortly after your question or the close of the auction.
Buyer is to pay shipping and handling of amount stated in the listing. Because we want every item that we send out to arrive to safely, we insure every item that leaves our warehouse at our own expense.
After your payment you might receive a UPS tracking number, that does not mean the item has left our warehouse yet. Please be aware it may take up to 5 to 7 business days for your order to arrive. The UPS tracking number will become active at some time during the 5-7 day period
We try to ship every item the same day in which your order is placed and payment is verified, however it usually takes 1 or 2 business days during heavy sales periods to process the order.We ship internationally, to APO and PO Boxes. We ship to Hawaii, Alaska, Puerto Rico, etc). Our international customers are only charged exact shipping. We cannot pay or be responsible for any additional taxes or fees that may be charged at customs delivery outside the US.
The first step is to email us to request a Return Authorization. In order to speed up the process, please include what is wrong with the unit, your name, full address, model number, receipt number and how you paid for the item. We will gladly ship you a replacement unit or give you a refund. Due to the size and activity of our warehouse, we cannot accept nor be responsible for items and shipping charges if the item is shipped to us without a prior consent and a Return Authorization number.
WE ARE A MEMBER IN GOOD STANDING WITH THE BETTER BUSINESS BUREAU.
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.
We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws.
We do not refund or pay for any shipping for items returned to us under warranty or for refund. Shipping is the buyers responsibility no matter where the item is coming from.
Competitive Prices, Always!
We strive to bring you best selection, at the lowest possible prices – everyday.
Fast Shipping & Handling!
Regardless of size, weight or cost, EVERY order shipped within the contiguous U.S. is shipped fast.
FREE Expert Advice by Phone!
Let our Team of friendly Experts answer your questions, troubleshoot problems & offer technical advice.
Fast Shipping
Most items ship within 1-2 business days of your payment
We've been in business for over 40 years. We are a family owned and operated company. This means you have someone who cares about you and your order. We do not just want your business now, we want to keep you as a customer for years to come!
Year after year we consistently are one of the largest dealers for the products we carry. Our buying power means we can pass the savings on to you. Whether it be technical assistance from repair to product information we are here to help you long after the sale.
Payments
We accept the following payment types:
Paypal
Visa/Mastercard
Discover
American Express
How we ship:
All orders ship FedEx or USPS unless stated otherwise. "Oversized products such as sewing machine cabinets ship by truck line." Most orders arrive within 2 to 4 business days, but may take up to 10 business days for destinations further away from Alabama. Please note some of our items ship directly from the manufacturer to you. In those cases these orders can take up to 10 business days to get to you.
Oversized Delivery Items: Some products we sell are “Oversized Delivery.” These are generally items that are too big to be shipped through UPS, or the Post Office. The estimated delivery time is 1 week. If you order an “Oversized Delivery” item, you will be contacted by the shipper within 24 hours of the scheduled delivery to set up an appointment for your merchandise. Important! Someone must be at the delivery location to receive these items, as they require a signature for delivery. You will be required to assist in moving the packages from the truck at the time of delivery.
At Ken's Sewing Center, we want you to be completely satisfied with every purchase you make with us. If you have a question or problem about a shipment or product you ordered, we want to know! Simply email the eBay dept at: or call us for assistance.
Your satisfaction is always our primary concern. We understand that it's sometimes necessary to exchange or return an item, and our goal is to make it easy for you.
You may exchange or return any item, for any reason within 30 days of your purchase date. Please review our policy on returns. To return merchandise, simply either email us at or call. Returns will not be accepted after 30 days from date of purchase. Date of purchase means the day your ordered the item, not the day you paid for the item.
Special Notes About Returns:
Due to the nature of the following products, no returns can be accepted on opened software.
Ken's Sewing & Vacuum offers fast shipping & handling on every order being shipped to addresses within the contiguous U.S., regardless of the size, weight or cost of the order. However, please be aware that if you decide you don't want the product after it has shipped or after receiving it, you are responsible to pay both the shipping cost out to you and the shipping cost back to us.
Used, canceled or returned items can be subject to a restocking fee of up to 10%.
Any damages must be reported within 24 hours of receiving the product.
All products carry a warranty from the manufacturer unless otherwise states. Please refer to your Owner's Manual for the manufacturer's Customer Service telephone number.