We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
| Note | Instruction manual is not included. It is the buyer's responsibility to check the compatibility of this item before purchasing. If you are not certain, please message us with your VIN. |
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| Shipping | We endeavour to dispatch all orders promptly, usually within one business day. Orders are dispatched from South Korea therefore orders are not dispatched on weekends or public holidays in South Korea. All orders are dispatched via international express shipping. Tracking number is provided once dispatched. All orders undergo quality checks prior to dispatch. |
| Customs | Please note import duties, taxes and other government import charges may be applicable. These Charge are not included in the item price. Some taxes (such as VAT) may be collected by eBay at checkout, while customs duties and clearance fees are charged separately by customs or the carrier. It is the buyer's responsibility to be aware of these additional charges. Please kindly check with your country's customs office to determine additional import cost and clearance procedure prior to purchase. Failure to pay import duties and taxes will result in shipment being returned to the seller, in which case additional costs incurred will be deducted from the order. ***If you have tax ID such as VAT / CPF or CNPJ (Brazil) / IOSS / EORI or any other clearance ID, please supply these at the checkout in the buyer's note section. Providing these ID numbers will ensure customs clearance without delays.*** |
| Returns | If you wish to return your item, please contact us within 30 days of the delivery date with a reason for the return. Return is accepted for defective items and the seller will be responsible for return shipping cost. Damages or defects MUST be reported within 3 days of receiving the item. In case of refund request due to incompatibility or buyer's change of mind, the buyer will be responsible for return shipping cost. Restocking fee applies on returns. To allow a return, all items must be unopened, unused, undamaged, and in original condition with all original accessories. Any damages to the part occured during the return shipping is buyer's responsibilty therefore additional carrier insurance is highly recommended. |