1. We will Ship Out the parcel within 2 working day after receive the payment.
2.We have two warehouses in BANKSTOWN ,2143 and Derrimut,3026 Australia,We only ship within Australia, NO international Shipping!
Items will be sent via Australia Post ,PF Logistics ,Couriers Please,& Team Global Express . Time is 5-7 Business Days.
3.We have added the remote shipping fees for remote postal codes,Hope you can understand.
4.
We Ship to the Address listed in your eBay account. Please leave
specific Address information and your Phone Number required by our
carrier.
5. We will not be responsible for loss due to wrong or
undeliverable address given. When a wrong address is provided or no
phone number is given and the parcel is returned to us because of that,
if you still want the item, you should undertake resending shipping
cost. If you do not want the item to be sent you again, 90% item price
will be refunded.
6.We regret that our warehouse is not accessible to the public, so we do not offer a pick-up option.
7.If
you didn't received your shipment within estimated shipping time ,
please contact us. We will check and offer a good solution to you . Our
goal is customer satisfaction!
We provide 30 days money back return service!
1.
We offer a 30 day money back guarantee for all goods shipped out
correctly but are no longer needed by customer. It is buyer’s
responsibility to pay the returned postage.
2.
30 days money back guarantee also apply to goods found to be faulty,
significantly different from the description, delivered incorrectly or
lost or damaged in transit.
(a）As
to wrong item being sent, item can be returned for exchange or for full
refund. We will be responsible for all the return postage. Please
provide us pictures of the package including the bar-code and package
list and the item prior the return
(b)
In the unlikely case that item is faulty on the receipt, we will send
out the required parts ASAP to fix the problem. If the faulty item
cannot be repaired, item can be returned for replacement or for full
refund within 14 days of receipt.
(c)
If there is any quality problem with the item covered by warranty, but
the issue is raised after 30 days of receipt, we will send out any
required parts freely to repair the item or item can be returned for
replacement if it fails to be repaired (Warranty doesn't apply on
accessories like carbon brush and spark plug)
(d)
We do not accept return for textile items which are used or washed,
such as wedding chair cover, dining seat cover, spandex tablecloth,
couch/sofa cover,disposable sheet cover, flat elastic, table cover,
window cleaner scrim, Speaker Stand Scrim, etc. For the mentioned items
we don't accept return if the item are used or washed.
1. We accept PayPal, MasterCard, Visa, Goggle Pay,Apple Pay,American Express, Credit Card, Debit Card, Gift Card.
2. Buyers are responsible for additional COD charges, VAT, Custom fee
and Duty for importation if there are any. Because, our prices are
unable to include above fees, as the custom policies are different in
every territories. But, we'd like to assist you to receive the goods
smoothly if there are anything we can do here.
* We care about all of our valued buyers, if you have any questions, our Customer Service staff will be very glad to help you. We try our best to reply your email as soon as possible, please kindly allow 24 hours for us to response.
* Our goal is to make sure you are a happy buyer and pleasant shopping with us. Please email us before leaving any 1 or 2 star ratings negative feedback or open any dispute. We understand the concerns and frustrations you might have, and will do our endeavor to resolve the issues.
Shipping
1. We will Ship Out the parcel within 2 working day after receive the payment.
2.We have two warehouses in BANKSTOWN ,2143 and Derrimut,3026 Australia,We only ship within Australia, NO international Shipping!
Items will be sent via Australia Post ,PF Logistics ,Couriers Please,& Team Global Express . Time is 5-7 Business Days.
3.We have added the remote shipping fees for remote postal codes,Hope you can understand.
4.
We Ship to the Address listed in your eBay account. Please leave
specific Address information and your Phone Number required by our
carrier.
5. We will not be responsible for loss due to wrong or
undeliverable address given. When a wrong address is provided or no
phone number is given and the parcel is returned to us because of that,
if you still want the item, you should undertake resending shipping
cost. If you do not want the item to be sent you again, 90% item price
will be refunded.
6.We regret that our warehouse is not accessible to the public, so we do not offer a pick-up option.
7.If
you didn't received your shipment within estimated shipping time ,
please contact us. We will check and offer a good solution to you . Our
goal is customer satisfaction!
Returns
We provide 30 days money back return service!
1.
We offer a 30 day money back guarantee for all goods shipped out
correctly but are no longer needed by customer. It is buyer’s
responsibility to pay the returned postage.
2.
30 days money back guarantee also apply to goods found to be faulty,
significantly different from the description, delivered incorrectly or
lost or damaged in transit.
(a）As
to wrong item being sent, item can be returned for exchange or for full
refund. We will be responsible for all the return postage. Please
provide us pictures of the package including the bar-code and package
list and the item prior the return
(b)
In the unlikely case that item is faulty on the receipt, we will send
out the required parts ASAP to fix the problem. If the faulty item
cannot be repaired, item can be returned for replacement or for full
refund within 14 days of receipt.
(c)
If there is any quality problem with the item covered by warranty, but
the issue is raised after 30 days of receipt, we will send out any
required parts freely to repair the item or item can be returned for
replacement if it fails to be repaired (Warranty doesn't apply on
accessories like carbon brush and spark plug)
(d)
We do not accept return for textile items which are used or washed,
such as wedding chair cover, dining seat cover, spandex tablecloth,
couch/sofa cover,disposable sheet cover, flat elastic, table cover,
window cleaner scrim, Speaker Stand Scrim, etc. For the mentioned items
we don't accept return if the item are used or washed.
Payment
1. We accept PayPal, MasterCard, Visa, Goggle Pay,Apple Pay,American Express, Credit Card, Debit Card, Gift Card.
2. Buyers are responsible for additional COD charges, VAT, Custom fee
and Duty for importation if there are any. Because, our prices are
unable to include above fees, as the custom policies are different in
every territories. But, we'd like to assist you to receive the goods
smoothly if there are anything we can do here.
Contact us
* We care about all of our valued buyers, if you have any questions, our Customer Service staff will be very glad to help you. We try our best to reply your email as soon as possible, please kindly allow 24 hours for us to response.
* Our goal is to make sure you are a happy buyer and pleasant shopping with us. Please email us before leaving any 1 or 2 star ratings negative feedback or open any dispute. We understand the concerns and frustrations you might have, and will do our endeavor to resolve the issues.
