The ShoreTel IP 230 phone is a business phone set designed for office use. It features amplified sound, HD voice, and is conference-enabled for enhanced communication. With a headset jack and handset intercom, this ShorePhone model offers a variety of features to improve productivity and efficiency in a business environment. Additionally, the IP 230 phone supports 3 lines and can interface with both DSL/Phone and Ethernet connections for flexibility in setting up the phone system.