PRODUCT DESCRIPTION: 

This chandelier is crafted from premium quality materials, stainless steel and K9 crystals, to ensure durability and long-lasting. It consists of 3 layers of crystals, available in either gold or black. Its energy efficiency is thanks to the E14 bulb base.

SPECIFICATION: 

Brand: Mossodor Style: Modern Shape: Round Colour: Gold or Smokey grey Material: Stainless Steel and K9 Crystal Glass Voltage: 220V AC Usage: Indoor Warranty: 3 Years IP Rated: IP20 Dimmable: N/A Wattage: 60W Light Fixture Form: Ceiling Light Product dimension: 50cm x 50cm x 39cm Adjustable Wire: 100cm Item Weight: ‎8.49 kg Bulb Type: E14 x 6 (bulb not included )

Warranty Policy: Warranty Registration 

Mossodor takes pride in providing high-quality products and exceptional customer service. To ensure a seamless experience for our valued customers, we have implemented a warranty registration policy. We kindly request all customers to register their purchased products to activate their warranty. This policy outlines the importance of warranty registration and the steps customers need to follow. 

Why Warranty Registration is Important: 

Registering your product is crucial to ensure that you can fully enjoy the benefits of our warranty coverage. By registering your product, you enable us to: 

1. Verify Purchase Details: Warranty registration allows us to confirm the authenticity of your purchase and validate the warranty period. 

2. Provide Timely Support: In the event of a product issue, registered customers receive expedited support, ensuring prompt resolution and minimal downtime. 

3. Keep You Informed: We can keep you updated on important product updates, safety notifications, and other relevant information related to your purchase. 

How to Register Your Warranty: 

To register your product warranty, please follow these simple steps: 

1. Visit Our Website: Go to our official website and navigate to the warranty registration page. 

2. Provide Necessary Information: Fill out the online form with accurate details, including your name, contact information, product serial number, purchase date, and place of purchase. 

3. Proof of Purchase: Please upload a copy of your purchase receipt or invoice as proof of purchase. This document is essential for validating your warranty. 

4. Submit the Form: Once you have filled in all the required information and uploaded the necessary documents, submit the form. 

Important Points to Note: 

Deadline for Registration: Customers must register their warranty within 28 days from the date of purchase. Failure to register within this period will result in the forfeiture of warranty benefits. 

Keep Proof of Purchase: It is essential to retain the original purchase receipt or invoice for future reference. This document is necessary for any warranty claims. 

Updating Contact Information: In case of any changes to your contact details after registration, please notify us promptly to ensure our records are up-to-date. 

Transfer of Ownership: If the product changes ownership, the new owner should update the warranty registration details to ensure continued coverage. 

At Mossodor Lighting, we are committed to delivering reliable products and exceptional customer support. By adhering to this warranty registration policy, you help us serve you better and uphold our commitment to customer satisfaction. 

If you encounter any issues with your product, please don't hesitate to contact us. We are committed to resolving any problems and providing assurance for your purchase.