
- Fast & free delivery on all products
- 30 days returns hassle free
- 100% secure payment Paypal & Credit/Debit cards accepted on all orders
A Fly Mask that protects your horses face, eyes and ears from those annoying flying insects. Made from lightweight mesh material with bamboo lining. Featuring strong darts that offer good clearance off the eyes, a luxurious faux fur panel on the browband area and soft fleece edging, this fly mask won’t rub the face and will be comfortable to wear all day long. The doubled sided touch tape fastenings mean that it’s easy to put on and take off yet it will stay securely in place during turnout. The mesh offers UV protection for the eyes. This mask is perfect for horses that get annoyed with flies buzzing into their ears and eyes.
About Discount Equestrian
Based in the North of England, Discount Equestrian provide the finest quality products to the equestrian world. Whether you are a horse owner, have weekly riding lessons, ride professionally, or simply have an interest in horses, we have what you need right here.
We provide a friendly, knowledgeable service and pride ourselves on offering prestigious products at competitive prices.
Our New Equestrian Store
We are passionate about excellent customer service and are committed to evolving our product portfolio. Therefore, in 2014 we established our flagship retail store to extend our personable, professional service to customers across the north east of England.
Our store is easy to find and we’re open 7 days a week – pop in to say hi!
Our Online Equestrian Store
Although our website has been running successfully for many years, we recently launched our new-look site that supports superior functionality and an enhanced shopping experience.
We are continuously developing new ways to improve our service for you. Please keep checking back for new updates! We also welcome your ideas about features you’d like to see here, so please get in touch.
We’re A Family
As a family-run business, our Discount Equestrian team are like family too. Many staff members have been with us since the beginning, and all our staff own/ride/compete their own horses. So, you can rest assured our collective experiences give us the skills to advise, answer your questions, and suggest the perfect product to meet your requirements.
Please pop into the store or send us an email, we’ll be happy to help!
Equestrian Products
As well as our ever-popular ‘Equestrian Clearance’ section, here at Discount Equestrian we stock a comprehensive selection of riding wear, horse wear, gifts, yard tools, feed and bedding, items for children, and even dog care accessories, as well as all-important safety wear for horse and rider.
Our range of fantastic products is continually expanding, so please pop back to enjoy our new arrivals.
Keeping You Posted
Staying up to date with what’s going on at Discount Equestrian has never been easier! You can subscribe to our newsletter, read our blog, and you can find us on social media sites such as Facebook, Twitter, and Instagram.
Statutory Information
Registered in England, no. 08368949
VAT registration no. GB 174 8386 67
Paypal as well as Credit/Debit cards accepted on all items
Free delivery on all products.
Dispatch time usually takes 1-2 business days (Monday-Friday) Excluding bank holidays
24hr Royal Mail or courier option available.
30 DAY RETURNS POLICY
Peace of mind
You can shop with the peace of mind that items can be returned to us if they are unsuitable. Whether the size is wrong, or you just don't like the colour or style, just return any of your items within 30 days of receiving them for either a refund, credit on your account or exchange for another item.
Simple Returns
1. Follow the instructions on the packing sheet enclosed with your parcel and fill in the relevant details. If you don't have a return form email us and we will send you one or enclose a slip of paper detailing your:
- Order or Invoice number if you have it
- Full name order was placed under
- Address
- Contact telephone number
- Please inform us whether you would like a refund or an exchange
- Reason for returning the item/s
1. Please sent your return back to:
Discount Equestrian
Highfield House
Elwick
Hartlepool
TS27 3EL
1. Package the item securely, please make sure the item/s are packaged to at least the standard they were originally sent to you.Please treat manufacturers boxes and packaging carefully, remember you have a duty of care to return the item in good resalable condition, this also includes the branded manufacturers packaging which your item came with.Please see our returns terms and conditions below for more information about this.
Please despatch the parcel to us ensuring that you obtain a certificate of posting.We strongly suggest that your item is sent via recorded post or courier service.We have found Evri to be quite reasonable for this purpose.
2. Once received, we will check your item/s and if everything is OK with the item/s we will complete the refund.
Return Policy Wording
1. Do's and Do Nots of packaging your returns.
The original manufacturer branded product packaging is considered part of the overall product, we will in some cases charge for repackaging or charge for a diminished value of such items if packaging when a product is returned, is damaged beyond use or defaced with writing, postage/address labels, stamps and packing tape for example.Please ensure items are packaged within an external packaging bag or box, like what was used to send your items to you.Perhaps you could reuse the bag or box the item/s arrived in.
Riding Hats - We send Riding Hats and Skull Caps in the original manufacturer branded box, bag and packaging, this is then placed inside an additional cardboard box with extra protective packaging for transport purposes, this is very important.We will not accept back Riding Hats or Skull caps that are sent back either without the original manufacturer’s bags, packaging and boxes, or returned to us only using the manufacturers box or bag.The manufacturers packaging, bags and hat boxes alone does not protect the Hat or Skull Cap enough during transport.Riding Hats and Skulls must be sent back with at least the same protection that was used when we dispatched the item to you.Please ensure all items are sent using the protective boxes or bags like used during our initial delivery to yourself to ensure the overall product/s including manufacturers packaging will not be damaged.
2. Please ensure that you protect any products from becoming worn or soiled whilst trying them for size and fit.Please also ensure items are free from any smells or fragrances as well as human or pet hair.If trying on any Horse Wear products, for example rugs and saddle pads, please ensure you use a clean sheet between item and Horse to prevent marks and/or Horse hair on the items. On cancellation or return for whatever reason, you must follow our returns procedures set out on this page and return to us the Products we have delivered to you in accordance with these procedures.
3. If you are unsure about any of our return policy or procedure, please contact us.
4. Where you wish to return Products to us and don't have the returns paperwork which was included in your parcel, please contact us and our customer services team will provide you with the necessary information from your order which will be sent to the email address you registered with us. You should include the information we provide you with your returned products.The correct order information is important as it enables us to refund your payment correctly and deal with your returned Products quickly.
5. If Product/s are defective, incorrect or damaged on delivery we will arrange to have our courier collect the items or if you wish to send them to us we will reimburse your reasonable costs of return UP TO a value of £4.50 and (at your option) replace the products (where the same or equivalent products are available) or refund you for the price paid including the delivery charges of any such Products, provided that the Products are returned complete, unused and in "as delivered" condition as supplied in the original packaging.
Products that are defective or damaged upon arrival to you must be reported within 24 hours of delivery.We recommend that returns are sent via Royal Mail Recorded or a courier company where tracking of the parcel is available.
6. It is your responsibility to either arrange collection or pay for delivery of any unauthorised returns from our premises, for example Products which have been returned because you found them to be defective but which are subsequently found not to be defective or, have been returned to us in a dirty or used condition; accordingly, we reserve the right to return these Products to you at your cost.If you refuse to pay costs of returning an item to yourself under these circumstances the product will be held for a period of six months after which time the product will be destroyed if you have not made the appropriate arrangements for the goods to be returned to you.
7. Please make sure all items or returned in a clean, dry, and unsoiled condition.Due to staff Health and Safety, we cannot accept soiled, dirty, or wet returned items.This is irrespective of what the reason for return is and includes items returned to us for inspection or due to the item being faulty or defective.An example of this would be wet or muddy Horse rugs, Footwear, Horse Boots, Bandages, Wraps etc.Such items will be either sent back to you at your cost or must be collected.You will be subject to terms set out in clause 6 should you fail to make appropriate arrangements for the goods to be returned to you.
8. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
9. If you are not completely happy with the purchase you have made, for any reason at all, then you may return the Product(s) within 28 days of receiving the Products for a full refund of the price of the Product(s). To qualify for a refund, the Product must be returned within 28 days of you receiving the Product(s) and in its original condition including original manufacturer branded packaging, this packaging along with the product must not be damaged, soiled or altered from its original condition or the condition on its delivery to you.Please return the Product(s) with the external packaging we used to send it to you or like ensure that the Product(s) is not damaged during transit. Subject to clause 5 you are responsible for the cost of returning items to us.
Refunds
1. Where you paid for order via Ebay by payment card, refunds will be made by re-crediting your payment card account from which the money was originally debited. If payment was made using PayPal your refund will be returned to your PayPal account.All refunds will be made within 30 working days either:
- (where Products have not yet been delivered to you) of our confirmation in writing to you that your order has been cancelled or
- (where Products have been delivered to you) of the return of the Products to us in as new condition, with all manufacturers packaging and tags in good condition.




