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? Amazing Product - Unbeatable Features

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Shipping Information

We offer multiple shipping options to suit your preferences. If your country is not listed in our delivery options, please contact our customer service for further information.

International Buyers

If your country is not listed in our delivery options, please contact our customer service for further information.

Cell Phones

All cell phones are sold unlocked (unless specified otherwise), but we do not test them on any networks. Cell phones offered by Texelp IT are not guaranteed to function outside of Canada and may not be compatible with all Canadian cellular carriers. We recommend confirming compatibility with your provider before bidding. Returns due to network compatibility issues will not be accepted. Network and data connectivity have not been tested with any providers and are not guaranteed.

Customer Service

Our dedicated customer service team is here to help. Have questions or need assistance with your purchase? Contact us anytime!

Return Policy

Our Return policy only covers items that are DOA, or not as described. You have 30 days of receiving the item to let us know what troubles you are having and that you would to start a return. We will not accept returns without contacting us first. Once we receive the item, we will either exchange or fully refund.

At Texelp IT, items sold ?As-Is? or ?Working As-Is? are NOT eligible for returns, refunds and/or exchanges. AS-IS or Working AS-IS items are FINAL SALE.

Upon discovery of issues with ?As-Is? and ?Working As-Is? items, we stop testing and issues may not be limited to those outlined in our listing

Any unit / item that comes with a battery, the battery may or may not be functional (fully or partially). Regardless of the product is listed as brand new, open box, used or as-is. We will not authorize any refund for a battery related issue. As batteries are consumable items with limited life spans it is the responsibility of the purchaser to bid / buy accordingly with our battery policy in mind.

We cannot guarantee any further or existing manufacturer warranty. We do not offer extended warranties on any of our items for purchase.