Handmade Pendant LightSemi-teardrop Dome Twine Rope Ceiling Lights E27
Go back to nature and elevate the ambience of your space with the exquisite Mossodor dome pendant light and light up your surroundings with a natural and calming look.
We have this pendant light crafted and covered with brown rope and white as an interior colour with 2 styles available in stock.
The crafted exterior looks simple and generous, which perfectly merges with the surrounding decorating style to keep its unique feeling of simplicity and calmness for you.
PRODUCT DESCRIPTION:
Check out this pendant light that's designed to add a natural Lodge style to your space. With the option of cool white or warm yellow light, you can create a relaxing environment to unwind or a romantic atmosphere for a special occasion.
The semi-teardrop dome-shaped lampshade is crafted from durable metal and adorned with high-quality, hand-woven hemp rope for a rustic touch. These pendant lights are easy to install and can elevate any setting, from a cosy home to a chic restaurant.
PRODUCT FEATURES:
[QUALITY MATERIAL]: Modern ceiling pendant light. Sculpted metal into a semi-teardrop dome that is wrapped with brown hand-woven hemp rope perfectly enhances your interior décor and adds simplicity with a modern look. Suitable for many decoration themes like modern, minimal, simple, and beach themes.
[SOURCE OF LIGHT]: The light source is an E27 bulb (Bulb not included) so its illumination is bright and clear but not in a glaring way which makes it the perfect choice for lighting your place beside its design.
[SETTINGS]:This modern pendant lighting is compatible with sloped, arched, flat ceilings, and various spaces like living room, bedroom, study, kitchen, libraries, hallway, Lounges, restaurant, and cafe. It gives the lighting you need to finish your tasks, so you can apply it to above your kitchen island, table, desk, etc.
[EASY INSTALLATION]: It is crucial to switch off the power before proceeding with the installation, as this ensures maximum safety. Be sure to follow the installation guide carefully and correctly connect the wires to avoid any potential hazards.
[SUPPORTING SERVICE]: We guarantee the quality of the premium materials that we use in all of our lights. Our products meet UK standards and regulations, and we stand behind them with a 3-year warranty. This warranty includes after-sale support, ensuring our customers receive the best possible service.
BENEFITS:
Widespread light
Simple, natural, and beach look.
Easy to install.
Wide application.
The most natural and warm light.
Adjustable hanging cord.
High-quality Metal and Brown Rope.
APPLICATION:
Kitchen
Living Room
Bedroom
Closet
Hallway
Washroom
Stairwell
Basement
Study Room
Office
Lounge
Restaurant
Gallery
Hotel
Beach Theme Places
SPECIFICATION:
Brand: Mossodor
Type: Ceiling Pendant Light
Material: Metal, Brown Rope
Setting: Home Office, Library, Restaurant, etc...
Light Source: LED Bulb (E27)
Number of Light Sources: 1
Number of Items: 1
Adjustable: 1 metre
Installation Type: Ceiling Mount
Style: Modern Minimalist
Voltage: 220V
Suspension Height: 1 metre (Adjustable)
style 1 Shade Measurements (cm): 34x34x20cm
style 2 Shade Measurements (cm): 30 x30x30 cm
ADDITIONAL INFORMATION:
PACKAGE INCLUDES:
1 x Pendant Light (Bulb Not Included)
1 x Mounting Kit
1 x Installation Guide
INSTALLATION GUIDE:
Ensure your safety by switching off the light and disconnecting the power supply before installing, maintaining, or replacing the light bulb.
Remember to cut off the power before installation.
WARNING: Do not exceed the specified wattage for your safety.
Our included installation guide will walk you through the easy setup process. Plus, our customer support is always ready to assist if you need any help.
Add to your home an elegant and vintage ceiling light. Complete your fairy-inspired decor with a touch of a fantastical light.
Warranty Policy: Warranty Registration
At Mossodor, we take pride in providing high-quality products and exceptional customer service. To ensure a seamless experience for our valued customers, we have implemented a warranty registration policy. We kindly request all customers to register their purchased products to activate their warranty. This policy outlines the importance of warranty registration and the steps customers need to follow.
Why Warranty Registration is Important:
Registering your product is crucial to ensure that you can fully enjoy the benefits of our warranty coverage. By registering your product, you enable us to:
1. Verify Purchase Details: Warranty registration allows us to confirm the authenticity of your purchase and validate the warranty period.
2. Provide Timely Support: In the event of a product issue, registered customers receive expedited support, ensuring prompt resolution and minimal downtime.
3. Keep You Informed: We can keep you updated on important product updates, safety notifications, and other relevant information related to your purchase.
How to Register Your Warranty:
To register your product warranty, please follow these simple steps:
1. Visit Our Website: Go to our official website and navigate to the warranty registration page.
2. Provide Necessary Information: Fill out the online form with accurate details, including your name, contact information, product serial number, purchase date, and place of purchase.
3. Proof of Purchase: Please upload a copy of your purchase receipt or invoice as proof of purchase. This document is essential for validating your warranty.
4. Submit the Form: Once you have filled in all the required information and uploaded the necessary documents, submit the form.
Important Points to Note:
Deadline for Registration: Customers must register their warranty within 28 days from the date of purchase. Failure to register within this period will result in the forfeiture of warranty benefits.
Keep Proof of Purchase: It is essential to retain the original purchase receipt or invoice for future reference. This document is necessary for any warranty claims.
Updating Contact Information: In case of any changes to your contact details after registration, please notify us promptly to ensure our records are up-to-date.
Transfer of Ownership: If the product changes ownership, the new owner should update the warranty registration details to ensure continued coverage.
At Mossodor Lighting, we are committed to delivering reliable products and exceptional customer support. By adhering to this warranty registration policy, you help us serve you better and uphold our commitment to customer satisfaction.
If you encounter any issues with your product, please don't hesitate to contact us. We are committed to resolving any problems and providing assurance for your purchase.
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Captivating Chandelier with crystals, gold aluminium, and eye-catching design.
This vintage brass cap glass pendant lamp exudes antique charm and warm illumination, enhancing interior decor with its rustic bronze finish and clear glass design.
This vintage brass cap glass pendant lamp exudes antique charm and warm illumination, enhancing interior decor with its rustic bronze finish and clear glass design.
Enhance your space with the Round Ball Crystal Pendant Light. Its bowl shape and crystal droplets create a warm glow, blending elegance with contemporary design for a stunning effect.
We want to inform you that we strive to respond to all customer inquiries within 24 hours. Our customer service team is working diligently to address all questions as quickly as possible while ensuring that we provide you with the best possible solutions.
It is your responsibility to review the terms and conditions each time you use eBay, and by continuing to use eBay, you agree to be bound by the latest terms and conditions. We reserve the right to modify these terms and conditions on eBay at any time. The updated terms and conditions will be effective once posted on eBay (as indicated by the date at the top).
Please provide us with your accurate address and telephone number on the order form. Kindly note that we cannot change the delivery address once an order has been placed.
We offer free delivery to the mainland UK and same-day dispatch on orders placed before 2 pm.
Returns & Cancellations:
We'd like you to be happy with everything you purchase from Mossodor Lighting.
Though we hope that you will never need to return anything, should you need to do so, we aim to make it as quick and easy as possible.
If you wish to cancel your order with Mossodor Lighting, you can do so before it is dispatched. We strive to send out orders promptly, so please contact us as soon as possible. If we have not yet dispatched your order, we will cancel it and issue a full refund.
Refunds will be made within 14 days of cancellation. If your order has already been dispatched, you can still get a refund by following our returns procedure. For unwanted goods, you can return them within 30 days of delivery for a full refund, provided they are unused and in their original packaging. You will be responsible for the return shipping costs, and we may reduce your refund if there is any damage caused by handling.
Refunds will be made to your account within 14 days of receipt of the returned goods. If any of the goods you receive are faulty due to materials or workmanship, contact us and we will work to resolve the issue. This may involve a repair, replacement, or refund. While we make every effort to ensure the accuracy of product information, mistakes can occur.
NOTE: Unfortunately, we are unable to exchange items, however, please feel free to re-order once you have received your refund.
Items being returned need to be unused, unopened, with any seals still intact, in the same condition as received and show no sign of wear. Goods must be unused, in clean order and in a resalable state or they will not be accepted. Damaged goods cannot be refunded.
Please wait for us to accept your Return Request BEFORE returning your product. Do not attach any sellotape/parcel tape/address labels to the box or item itself.
The Buyer is responsible for return shipping costs and insurance.
Please enclose the completed form at the bottom of the invoice and return it to:
MOSSODOR LTD
31-53 Hunters Rd,
Birmingham,
United Kingdom,
B19 1DP
My item has been damaged in transit
We do our utmost to ensure our items are carefully packed and protected, however, sometimes damage can occur in transit. Once you have received your item, please ensure you check it for any damage straight away.
If you are unhappy in any way with the condition of your purchase, please let our Mossodor Customer Services Team know within 2 days of receipt.
You can do this by contacting us through Contact Seller on eBay. Any damage reported after this period will not be considered transit damage.
Payments:
We take payment from your card or PayPal account upon receipt of your order and verification of payment details and stock availability.
Mossodor Lighting is not responsible for the content of external websites, including PayPal's terms and conditions. To protect against unauthorised card or PayPal account usage, we may validate personal information provided during the order process against third-party databases.
If we discover an error in the price of goods, we will notify you and offer the option to reconfirm or cancel your order. Our prices are shown in £s sterling but exclude delivery charges unless otherwise stated.
Return Information:
Always make sure you insure the item you are returning. In the event of transit damage, we will not be able to make any repairs and you will need to claim the cost of the item from the courier. If you are returning an item, we would recommend taking photos of the item before you pack and send it. This will act as evidence of condition before transit should you need to make a claim against the courier.
If a product is returned as faulty but not found to have a manufacturing fault or if a fault has developed as a result of misuse, accidental damage or expected wear and tear, no product or postage costs will be refunded.
Items returned to us via collection or pre-paid label can take up to 14 days to be delivered back to us for assessment.
Please note that it can take 3-5 days for any refund given to be shown in your PayPal account.
Tracking Details:
Once we send out your order, you'll receive the tracking information on the eBay portal. If you can't receive your order when it's delivered, the courier will attempt to redeliver, after the delivery attempts, the courier to return the item to us, the courier will charge for this service, and these charges will be applied to you, if you want the item redelivered, we will send you an invoice separately.
If some items might need special delivery, we'll coordinate with you to set a specific delivery date.
Additonal Information:
If we make an error in our product descriptions or prices, we will do our best to honour our offer. If we are unable to do so, we will contact you and explain the situation. If we cannot come to a fair resolution, we reserve the right to refuse your order and issue a refund.
In the event of unforeseen circumstances beyond our control, such as strikes, or power cuts, we will do our best to minimise disruption to our business with you. However, we will not be held liable for any failures that result from these events. Please note that all sizes and measurements provided are approximate.
Some of our items are large and heavy, so we may need to use special couriers, which could affect delivery times. If your item falls in this category, it will be delivered via pallet services, which is a kerbside delivery. You will have to be available to receive your goods, if missed, an additional charge of £30 will apply. Please check the tracking number, to stay updated. We'll keep you updated if anything changes.
It is crucial that you inspect all goods upon arrival for any damages, faults, or missing items, and notify us of any issues within 48 hours of receipt of your goods. Mossodor Lighting cannot be held responsible for damages or missing items reported after this time.
Items being returned need to be unused, unopened, with any seals still intact, in the same condition as received and show no sign of installation. Damaged goods cannot be refunded.
Please wait for us to accept your Return Request BEFORE returning your product.
The Buyer is responsible for return shipping costs and insurance.
Delivery Information:
Delivery charges and estimated timescales are provided in the delivery information section and during the order process. While we strive to meet estimated delivery times, unexpected factors may cause delays. Mossodor Lighting is not liable for delays or failure to deliver products within estimated timescales.
Mossodor Lighting delivers orders to any UK address using a national carrier, with most orders arriving typically delivered within 1 to 5 working days of receiving full payment. Our average delivery time is currently three working days.
Due to the size and weight of some items, specialist couriers may be required, and delivery times may vary. In such cases, we will keep you informed of any changes.
Please allow a few days more days for the package to arrive. If we cannot adhere to these time frames, please stay patient as we use external couriers. Please note that we cannot control orders once they leave our fulfilment centre. Thank you in advance for your understanding.
Delivery to remote areas, such as the Scottish Highlands, may take longer and will be confirmed when ordering. The risk of loss or damage to products passes to you upon delivery, and you have two days to report any issues.
While we strive to maintain sufficient stock levels, unexpected high demand may cause delays in sending out orders. In such cases, we will keep you informed and provide updates on the progress of your order. Please feel free to contact us at any time for further information.
When your item arrives, if the packaging looks damaged or opened, please check all contents with the driver present. (You have the right to inspect, and check your goods, before receiving them, if the delivery driver does not allow time, please make them aware of your rights to inspect the item). If damaged or not in a suitable condition, please refuse delivery and let us know immediately, so we can send you a replacement as soon as possible.
When you receive your order, please check all items for any damage, defects or missing pieces. If you find any problems, please let us know within 48 hours of receiving your order. Mossodor Lighting cannot be held responsible for damages or missing items reported after this time.
My item has developed a fault within 30 days of delivery.
In the unlikely event that you discover a problem with your item, please contact us first. We may be able to solve the issue without you having to return the item. Please send images of the product and the fault to our Mossodor Customer Service Team.
If we are unable to solve the problem, we will ask you to return the item for inspection. If the item is found to be faulty, we will arrange for a replacement OR part(S) to be sent out to you, and your delivery charge will be refunded.
Within 30 days of receipt of the goods, you will be offered the choice of a repair, replacement, or full refund. If your item develops a fault, please notify us with details of the fault and images as mentioned above. If we agree an item is to be returned as faulty, we will send you a pre-paid postage label or arrange a collection at our expense.
We will offer either a refund or a replacement product (stock permitting). The refund or replacement will be actioned once the original product has been returned to the Mossodor Team for assessment and verification of the fault.
Please Note:
We love hearing from our customers and value your feedback and reviews. Positive reviews help us to continue providing excellent products, and they help potential buyers make confident decisions.
In case of any problem with your item, kindly contact us first before leaving a negative review. We will do our best to resolve any issue you may have as soon as possible.
