1. We only accept Paypal​
2. Paypal is the only nline payment method we accept. Please make sure you have a valid/confirmed PayPal account Prior Bidding.
3. Payment must be made within 3 days of the auction end time. Non-Paying bidders will be reported.
4. Our eBay account automatically open a dispute for a unpaid itme, when we don't receive your payment after 4 days

- Orders are shipped within 1 business days after FULL payment has been received. Due to recent policy changes, we no longer offer combined shipping on multiple orders. Sorry for any inconvenience.

- IMMEDIATE NEGATIVE FEEDBACK SOLVES NOTHING! If there are any problems with the item(s) you received please feel free to contact us through eBay messages or phone calls. We will try our best to help you resolve any issues you may have with the item(s) especially if the item(s) were damaged during shipping.

 ***The above transit time is based on business days*** If delivery is delayed during holiday seasons or because of weather conditions, it is out of our control and may take longer than normal for your package(s) to arrive.

- For security reasons and eBay policy, we ship to your verified PayPal address. We are not responsible for any wrong or invalid addresses or for re-routing packages to a new address.

     1. DOWNSHIFT MOTORING products require professional installation, we are not responsible for installation. If the
          product is damaged during installation, we are not responsible for the refund unless damaged was caused by installation
          instructions that we or the product provided.

      2. If your item is damaged or defective upon receiving, we will pay for your return/exchange and we will be responsible 
          to ship you your new item.

      3. You may return/exchange any unopened products in resellable condition, we do not pay for shipping. After we rece ive 
          the package, if product is in resalable condition, full refund of the product's selling price will be issued.

      4. All return and cancellation shipping and handling fees of all the orders are non-refundable.

      5. All returns due to buyer's mistake will be charge a 15% restocking fee.

      6. No returns will be accepted after 30 days of date of purchase. (Unless special warranty or policy is stated in item
          description)

• We stand behind the products we sell. If for any reason you are not satisfied with your purchase, we'll be happy to process an exchange or refund the product less S&H within 60 Days of your purchase. All return items will require a RMA number, which is given by our Customer Service Department only. Please allow 2-3 days for returns and exchange to be process.)
•  
• Please inspect all your order(s) upon receipt

Office Hours: Monday to Friday 9:30AM-5:30PM PST 
 All emails will be answered in the order they were received, every message will be answered within 1-2 business days. 
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