We will ship all orders as soon as possible via USPS or UPS.( No service on Weekend and public holidays);
No pick-up service and overnight shipping;
For Alaska, Hawaii, US APO/FPO, US Protectorates,some items need to add shipping fee.
Returns and Exchanges
We fully guarantee customers an exchange or refund within 30 business days of receipt if item DOA (damage on arrival);
Please Do Not click "Return this item" in any situation. Because sometimes it will spend more time to resolve the issue for those items needn't to be returned for a replacement after fully communication;
All NON-Seller Mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee and handle fee.(For example,you bought wrong item or cancelled order after item was shipped);
Please note you MUST contact us to obtain a Return Authorization Number (RMA#) before returning any part. Any parcel without the Return Authorization Number will be rejected;
Please return your item(s) in brand new state with all original packages.
Feedback
Customer satisfaction is very important to us,if you have any question or concern,please email us before leaving negative feedback or open any dispute and please give us 3 business days to resolve the problem;
Positive feedback will be left automatically to customers when your payment is cleared.
