Austec Irrigation offers a 100% refund on all products returned within 14 days from the date of purchase so long as the product is in its original condition, including packaging. Proof of purchase will be required at the time of return.
Special orders consisting of non stock items are excluded unless the manufacturer/supplier is prepared to credit Austec Irrigation for such returns and may include a manufacturer handling fee.
All returns are processed by the Manager only between the hours of 8am to 5pm, Monday to Friday.
Warranties
All product warranties offered by Austec Irrigation are manufacturers warranties and as such the manufacturer reserves the right to reject any claim made against its product if the defect is not a manufacturing defect. Refer to the following manufacturer’s warranty pages:
- Hunter Industries
- HR Products
- Toro/Irritrol
- Neta/Husqvarna
- Vinidex
- Holman
Note, if a manufacturer’s warranty is not worth the paper it is printed on, then Austec Irrigation will not stock and/or sell its product.
- All “warranty transactions” are manufacturer transactions facilitated by Austec Irrigation and as such, products replaced under warranty cannot be returned for a refund.
- Proof of purchase is required in order to claim a warranty against manufacturing defects.
All warranties are processed by the Manager only between the hours of 8am to 5pm, Monday to Friday.