The Amtech brand and product proposition is targeted at mid-to-entry level shoppers who are primarily driven by three main purchase drivers: quality, value, and range. As such, we emphasise the quality of our products with a three-year guarantee on hand tools and a two-year warranty term on power tools.
We have a dedicated consumer website at amtechdiy.com, that supports all end-user queries, including specific questions about products, ranges, or project related tasks. Consumers can also use this platform to make any legitimate warranty claim and we always strive to continually improve and optimise the brand experience to add long term value.
As a long-standing supplier and distributer of quality hand tools, DK Tools Ltd are determined to significantly contribute to the improvement of every home and life that we can reach, with quality, value, and range.
All Amtech products come with either a 2 year or 3-year warranty as standard, depending on whether they are powered or non-powered. This warranty, and the warranty period, begins on the date of retail purchase as detailed on your sales receipt. If this product develops a fault within 30 days of purchase, return it to the stockist where it was purchased, with your receipt, stating details of the fault. If this product develops a fault after 30 days a warranty claim must be submitted. Your original receipt indicating the place and date of purchase must be submitted to validate the claim.
Please Note: we do not refund carriage. All products should be packaged carefully to prevent damage or injury during transportation. The replacement of the product will not extend or renew the period of the guarantee. Retained tools, or parts, for which a replacement has been issued, will become the property of D K Tools Ltd. The replacement of your product under said warranty provides benefits which are additional to, and do not affect, your statutory rights as a consumer.
What Is Covered By AMTECH:
The replacement of the product once verified and/or validated to the satisfaction of D K Tools Ltd – that the defect is due to faulty materials or workmanship. If any part is no longer available or out of manufacture, we may replace it with a functional and/or equivalent alternative.
What Is Not Covered By AMTECH:
Normal wear and tear caused by use in accordance with the operating instructions, example: blades, brushes, belts, bulbs, and batteries etc. Accidental damage, faults caused by: improper use, abnormal environmental conditions, overloading, insufficient maintenance, careless operation or handling of the product. Use of the product for anything other than normal intended purposes. Change or modification of the product in any way. Defects caused by the use of parts or accessories which are not Amtech genuine components. Claims, other than the right to correction of faults with the product covered by these conditions. Slight deviations from the specification that do not affect the functionality of the product.
Colour May Vary From The Pictures.
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