• We prefer instant payment through PayPal.
• If you cannot pay immediately then please contact us and will discuss the payment options to suit you.

• We tend to ship out the item the same day, if the purchase is made Mon-Fri, by Australia Post .

• All the items that we sell comes with full 12 months of warranty unless stated otherwise in the listing. If the item is Dead On Arrival (DOA), you will be required to ship the item back to us within 7 days of receiving the item by Registered Post by properly packaging it. We will replace the item and ship it out promptly to you.
• An Invoice will be provided for Warranty purpose. Any warranty claims after 7 days of receiving the goods will need to be taken up with the Manufacturer of the item. If you need our assistance in contacting the manufacturer, we will be more than happy to assist you.
• We leave a POSITIVE FEEDBACK for you as soon as we ship out the item to you in GOOD FAITH. If for any reason, you are not 100% satisfied, PLEASE contact us ASAP and will try to do our UTMOST BEST to address your concern, for your TOTAL SATISFACTION. Kindly donot leave a NEUTRAL or NEGATIVE FEEDBACK before even giving us a chance to address your concern. We appreciate your business and WE ARE HERE ON EBAY TO ASSIST YOU !
• We DONOT provide Refund/Exchange for "Change of Mind". Please do your research before making a purchase. Refunding/Exchanging is a costly process and involves the postage costs. And also once the item is opened and used, it cannot be sold as a BRAND NEW item.
• In case of Refund, 10% Restocking Fee will apply and initial Postage will also be deducted. In short, your return postage will not be refunded. And if the refund/exchange is actioned, then buyer will be responsible for the postage back and forth.
• Please contact use before purchase, if you are not sure about this policy.
• If by mistake a wrong item is supplied then we will be happy to pay you the postage back and forth.

• We are an Australian based company, owned and operated by Australians since 1999. We specialize in Information Technology, Telecommunications, Stationery and Office Supplies.
• We only sell products that are sourced from Australian Manufacturers and Distributors. Our products comes with FULL AUSTRALIAN WARRANTY. We donot source our products from Overseas and then sell in the local Australian market.
• Our Motto is your 100% Satisfaction.

eBay Messaging