All WinsRubber products come with a manufacturers guarantee. In case any defect in product received, you can return the item to us. You can claim a refund of the original item.
You are required to obtain a RNA via email before sending the product back, to ensure for fast refund. However, in all other cases, if you wish to return goods, please contact us with the details as soon as possible.
We will accept any returns or exchanges within 30 days from date of delivery. After 30 days from date of delivery, the goods received will be assumed satisfactory and any claims for errors in shipment, or requests for returns and exchanges will not be accepted.
We will only accept goods returned provided they are clean, in original condition, in a saleable condition, with no rips, tears, damages or markings.All decisions of return of goods are subject to the discretion of WinsRubber and the normal policies prevailing in the industry.
If not agreed in advance, all Returns and/or Exchanges are subject to a Return Shipping/Collection Fee and a maximum handling fee of 20%.