Module Repair & Return. 90-Day Warranty!

This is a Repair service for your module(s).  By purchasing this listing you are agree to send your module(s) for repair. This is not a new or replacement for your module(s)

WHAT WE REPAIR?
There are multiple issues that can be wrong with your TV, please make sure your problem is consistent with above before purchasing.

Repair Models:
BrandModelsVersions or PCB part(s) we repair
SHARPLC-80LE857URUNTKB120WJQZ 
DPS-299AP
WHERE TO SEND THE BOARD FOR REPAIR?
Ship your defective module for repair to this address:

ONTECH FORCE LLC
13101 Eckles Rd. Suite 201
Plymouth, MI 48170

IMPORTANT:
DO NOT SHIP A CIRCUIT BOARD IN AN ENVELOPE!!!
THE BOARD MUST BE SHIPPED TO US IN A SUITABLY STRONG CARDBOARD BOX PACKED WITH SUITABLE PACKING MATERIALS. CIRCUIT BOARDS ARE DELICATE. BENDING AND FLEXING IS VERY BAD FOR A CIRCUIT BOARD. AN ENVELOPE IS NOT SUITABLE PACKAGING FOR THE SHIPPING OF A CIRCUIT BOARD.

REPAIR POLICY:

THE BOARD MUST BE IN GOOD PHYSICAL CONDITION WITHOUT ANY VISUAL DAMAGE AND WITHOUT ANY COMPONENTS ON THE BOARD MISSING OR BEING ALTERED.


All items we repair are guaranteed to be in completed with a 100% working order and not DOA. Warranty will be voided for any parts damaged due to improper installation, setup or any other human error. For security, all parts are marked with special company markings. All defect/warranty claims will be inspected for our company markings, any parts returned missing these markings will not be accepted and you will be notified.

WARRANTY:

Warranty is for 90 days. Warranty does not cover lightning strike, physical damage and failures that are not related to the original repair. The warranty starts from the date of departure of our repair center.

A $20 testing fee plus S&H will be incurred if the module is sent to our facility and is found to be functional. Payment of these fees are required before the module can be returned to you.

Customer is responsible for all return S&H costs to our facility for warranty repairs.

COMMON QUESTIONS:

What is the turnaround time for repair?
At Ontech Force LLC, we strive to fulfill your order ASAP. Any item received by Monday-Friday by noon EST will ship the SAME DAY! only if we find it easy to repair your defective board. If not, the repair time will take 3-5 to do it. You will be notified!

What if my symptom is not listed or I have another unlisted issue?
We are able to repair most symptoms that are not listed, please message us prior to placing an order

What if I'd like to ship you multiple boards for testing?
We charge a non-refundable $19 flat bench fee per module to be tested along with any additional return shipping fees.

Do you work on boards that have been serviced before or are missing parts?
No. We do not work on boards that have been serviced before or are missing parts

What happens if you can't fix my board?
In most cases we can repair the defective board. If your board can't be repaired, we will contact with you and do:
1. A full refund is issued and we keep the board
2. A full refund is issued but a shipping fee is charged to send the board back
If the module has an unusual failure (not included in the list of symptoms we fix) which was not discussed with one of our team members prior to sending in the module, a $19.00 non-refundable bench fee will be held.

What if you receive my board in working condition and it passes your tests?
If we receive your module(s) in working condition, a refund minus a non-refundable bench fee of $19 will be incurred along with return shipping fees.

Please purchase this module(s) repair service if you agree with the above terms and conditions listed above!