All items have been donated to help further our Mission in providing quality jobs for individuals with disabilities and other barriers. All items are USED unless stated otherwise within the listing itself.
Visit us at ShopGoodwill.com for great deals on designer clothes, jewelry, collectibles and more!
Customer's satisfaction is our top priority. In the event you experience any problems with your order, please contact us prior to leaving a negative or neutral feedback and we'll be sure to resolve the issue.
Disclaimers
Payment
- All items must be paid online. We do not accept physical payments on site under any circumstances.
- Payment must be received within 3 days of auction's end date or a unpaid case will opened.
Shipping
- Please allow up to 3 business days for your item to leave our facility after payment has cleared.
- Tracking number will be updated in eBay once items have shipped.
- We only ship internationally through the eBay Global Shipping Program. We do not accept third party shipping labels.
- We offer combined shipping so long as we can guarantee the items will ship safely. Auctions should end 3 days of each other to be eligible for combined shipping.
- We ONLY ship internationally via the eBay Global Shipping Program.
- APO & PO Box addresses will require USPS shipments, as Fed Ex ground will not deliver. We cannot ship to a P.O. Box address, a physical address is required.
Local Pick-Up
- Pickups: Items listed online are NOT available at our store location. The pickup location is at the Goodwill Opportunity Campus located at 5301 Wilkinson Blvd, Charlotte, NC 28208. Please use eBay messages to confirm an appointment:
- Pickups at this location are only available Tuesday-Friday 10 am-2:30 pm.
- Pick up appointments must be confirmed before coming to our facility.
- A personal ID must be presented when picking up items.
- We do not accept same day pick-ups under any circumstances.
- We are unable to take payment at our warehouse location, payment must be made prior to pick-up.
- Please call 704-332-0318 when you have arrived at the location for your item.
Customer Service
- Our customer service operation runs Monday - Friday ( 9:00am to 2:30pm) (EST). If you are inquiring on items within these times, allow 24 hours or less for us to respond. If your question is sent during the weekend, holiday, OR after hours, please allow us the next business day to respond. Please send us a message.