About Us
We have taken our many years of computer hardware repair experience and expanded our endeavors to provide a second chance for defective or outdated computer equipment and consumer electronics. Our items are thoroughly tested and will be backed by our 60 Day Warranty unless otherwise specified. Micro Restore's #1 Priority is to provide customer service that cannot be matched! You can buy with confidence.
Payment
We accept payment via PayPal only. For your protection and ours, we can only ship to the address listed on your PayPal receipt. All "Auctions" or "Accepted Offers" must be paid within 48 hours of notification. Failure to do so will result in a cancelled order and the item will be relisted.
Shipping
International taxes and duties: International shipments may be subject to import fees, duties and taxes. These fees are levied once a shipment reaches the respective country and in addition, there may be brokerage fees/custom clearance charges which may be imposed by the carrier. These charges must be paid for by the recipient. Micro Restore has no control over these charges and cannot predict what they may be. Orders shipped using eBays' "Global Shipping" have already paid their taxes and must contact eBay directly for any issues. Micro Restore ships to the 48 Contiguous United States as well as Alaska, Hawaii and Puerto Rico. We do not ship to PO Boxes. Items with "free shipping" are only shipped free to the 48 contiguous United States. We can ship to Alaska, Hawaii, Puerto Rico, and International destinations; however, shipping charges would apply. We cannot ship orders without the invoice or a lower value invoice. Please confirm your shipping address as shipment errors due to a bad address being entered by the buyer will not be credited for shipping charges if returned, lost or abandoned by the carrier. We supply tracking information directly to your eBay account within 1 business day after the shipment leaves our warehouse. Please note, a signature may be required for delivery of some items.
Returns
Micro Restore offers a 60 Day Warranty from the date the item was received, unless otherwise specified on the listing. Please use the "Return this Item or Contact Seller button" on your Purchase History page to ask us any questions or request a return. Please enclose a copy of your invoice with your return and be sure to remove any passwords that may have been installed on any computers, laptops, chromebooks or tablets. If we are unable to access a system due to a password installation, the return cannot be processed until this information is provided to us. Once a Return has been received it can take up to 3 business days to be processed. When returning an item, please make sure you use a shipper which provides you with Insurance and a tracking number.
Contact Us
We greatly care about our reputation and our customers. In the event that you need to contact us, the best option is through eBay's messaging system. We usually respond to any questions, offers, or requests within 24 hours (except on weekends and holidays). Our business hours are Monday - Friday from 6:00am to 4:00pm (CST).
FAQs
Q: When Will my order ship? A: Your order will ship within 48 hours of payment being cleared.
