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About Us

Cisco Traders travels the Southwest USA, searching for the unusual & rare in healing crystals, gifts, collectibles, herbs, and artifacts. For items that are procured outside of the USA, we obtain those stones from ethically sourced and environmentally conscious miners and dealers. Every item is carefully packaged to ensure safe shipment to you. Enjoy your visit!

Please Read this Disclaimer:

Our primary mission is to provide unusual and hard-to-find stones and herbs for the Crystal Therapist and Holistic Healer. Our stones may or may not be suitable for jewelry making.

We are not gemologists. Any "grading" of stones which is listed is from the wholesaler and not from us. Unless we say "gemmy" - it probably is not of a quality for the jewelry trade.

Cisco Traders makes no claims as to the effectiveness of the products for sale, or to the validity or effectiveness of any of the medical/metaphysical information presented. We are not responsible for the misuse of our products, nor do we guarantee any results. We are not medical doctors. Crystal therapy should never be used in the place of medical treatments and medical prescriptions but can be used in conjunction with regular medical treatment. Crystal therapy is always for external use unless otherwise specified.

Our information on healing crystals comes from these sources:
Hall, Judy. The Crystal Bible 1
Hall, Judy. The Crystal Bible 2
Hall, Judy. The Crystal Bible 3
Melody. Love is in the Earth - Passport to Crystals
Melody. Love is in the Earth
Melodyl Love is in the Earth A Kaleidoscope of Crystals Updated
Simmons, Robert. The Pocket Book of Stones

Payment

	
										We accept payment by: Paypal only at this time.

Shipping

	
								We ship within ONE (1) business days (no Saturdays, Sundays, or USA legal holidays) of payment received and address confirmation by Paypal. Please do not ask to ship to another address. If you need the item shipped faster, PLEASE CONTACT US BEFORE BIDDING to ensure that we can ship to fit your needs.

Shipments can be combined by request so please ask on multiple purchases. 

We take great care packaging every item to ensure safe shipment to you. We charge a minimal shipping fee to cover our costs of materials and labor. 

International Buyers especially those in the UK - PLEASE NOTE:
- Import duties, VAT, taxes, and charges are NOT included in the item price or shipping charges.
- These charges are the buyer's responsibility.
- Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
- We do not mark merchandise values below value or mark items as gifts as U.S. and International government regulations prohibit such behavior.

Terms

								All items are guaranteed and purchase price will be refunded if returned with 30 days of purchase date. 

We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. 

In the rare event that you have a problem with your item please contact us and we'll be happy to help. We offer 100% satisfaction so if you are not happy, please contact us as soon as possible.

Returns

								Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item. It is the customers responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will also refund the postage cost.