• We ship most orders within 24 hours after payment received.
• We offer free standard shipping on all orders shipped within United States, unless expedited shipping options are selected.
• All orders received during weekends/holidays will be processed on the next business day.
• We ship anywhere in the United States, no exclusions.
• We also ship worldwide*
• We ship to APO, FPO and PO Boxes.
• We ship to Alaska, Hawaii and US protectorates.
• We ship all orders to the address provided on buyer's order. Please check and update the shipping address prior to ordering as we are not responsible for an incorrect/incomplete shipping address.

* ATTENTION INTERNATIONAL BUYERS ONLY:
Your international shipment is subject to customs duties, import taxes and other fees levied by your destination country. The buyer is responsible for paying import taxes, customs fees, import duties, tariffs and other fees associated with bringing the product to your destination country.
We, as the seller, ARE NOT responsible for those fees. The shipping fee you pay is only to cover the shipping cost charged by our carrier.

• We accept merchandise return/exchange within the stated time frame.
• Final Sale merchandise does not qualify for return/exchange.
• We highly recommend all buyers to inspect the merchandise upon receipt.
• In case of defective products, contact us and we will issue RMA number. You may choose to have either a full refund or a replacement. Replacement is based on the availability of the product you choose.
• Non-defective products, when opened, may be returned if they are in re-sellable condition, still complete with tags/original packaging and might be subject to 10% restocking fee.
• Clothing products can only be returned if they are still in brand new condition. Due to sanitary and hygiene reason, we are unable to accept return or exchange if they are worn, washed or missing original tags.
• Non-defective products that qualify for free shipping that are being returned/exchanged might have our standard shipping charges deducted from refund or credit. The return shipping cost (the cost to send an item back to us) is not refundable.
• If you need an exchange, provide us with style, size and color of your choice. Buyer is responsible to pay actual re-shipping cost for the exchange.
• When return or exchange, RMA number needs to be clearly visible on the outside of the package in order for us to process your refund/exchange in a timely manner.

• Contact us for any questions or concerns regarding your order. We reply most messages within 24-48 hours.
• We are closed on weekends and all major holidays.

We are customer-oriented and will ensure all our customers are happy with their shopping experience. If for any reason you are not satisfied with your purchase, let us know and we will make it right. IT'S OUR PROMISE!

BUYING GUIDE
We try to describe what we sell as best and as accurate as possible, to the best of our knowledge through text and pictures. Please keep in mind that every monitor displays colors differently, so there might be slightly different color variations between the item you receive and the colors you see on your monitor.
We use a petticoat in all pictures for fuller look.