Ensure your controller is protected from normal postage handling. Enclose a name and contact telephone number with your item.
If you wish to discuss the fault prior to sending it then call me on the contact number shown later in the listing. (You may need to google our company name to get the phone number)
Send your item to:
Premier Tech Services Ltd
Unit 14 Littleton Business Park
Littleton Drive
Cannock, Staffs
WS12 4TR
The following conditions apply
1. If the controller, plastics or associated PCB is mechanically damaged / snapped or cracked we will not be able to economically repair it.
Buy in complete confidence - check my feedback
The 15 day despatch time is to allow you time to send it to us, we normally repair and re-despatch your panel within 2 working days of receiving it.
International customers should mark the items as "For Repair and Return" on the
customs declaration, I will not be responsible for any import charges
incorrectly applied.
The p&p charge covers the postal return of your board. I use Royal Mail First Tracked 24 as a standard return postal service. This has a limited compensation. If you require a more comprehensive return postal service to include a recorded service and insurance cover to a maximum of £750 then please select the special delivery option given. If your item fails to be returned, I will provide proof of postage to you if required, but the process of compensation claim with the carrier and subsequent proof of value is the responsibility of the customer. My repair charges will still stand in these cases. If required, Non UK customers should contact me before hitting "buy it now" to discuss premium international delivery options.