Custom Special Kustom Cruiser Bike Officine Bcycles

CAN'T FIND THE ITEM YOU WANT?

If you don't find what you are looking for, visit our EBAY store or the direct Bcycles store where many other items are available.

Shipping / Shipping

All items for sale are available in our warehouse or from our suppliers with processing times from 2 to 8 days.

We ship directly in all Europe and UK. For special orders, trade discounts and orders outside EU please contact us

Conditions of sale / Sales Terms

ATTENTION: We invite you to view the product sheet and the related photos very carefully before making the purchase. If you have doubts about product specifications, purchase conditions, shipping, payments, contact us before placing your order!

Since we sell on different sales channels it is possible that an item is temporarily out of stock. If the order processing times are longer or the purchased item is temporarily unavailable, we will contact you to inform you of the expected timing or to cancel the order or manage it differently according to your requests. Products made to order (e.g. special bicycles) have production times of 2 to 4 weeks and cannot be returned or refunded in as items made to order and personalized according to the rules of the consumer code.

RETURNS: It is possible to return at your own expense only items complete with original packaging and instructions where present. The full cost refund is possible only for unused items, without marks, scratches or alterations attributable to use and must be in a condition that can be sold again as new. In case of damage, wear or missing components of the returned material, the value of the refund will be reduced at the seller's discretion.

CANCELLATIONS: Given the new EBAY rules, we cannot accept the cancellation of the order under any circumstances if it has already been shipped. We therefore ask you to consider this condition when placing an order.

For valuable items, the goods are insured. In case of damage to goods during transport, the damage will be recognized only in case of actual responsibility of the courier. In case of damage, conditional acceptance of the package and sending of images of the damaged package by the customer is mandatory. Under no circumstances will complaints for damaged packages be accepted after 48 hours of delivery.
For the transport of bulky items, e.g. bicycles will not be recognized as damage, small scratches (up to 2 cm) unless there is documented damage to the packaging.

ATTENTION: All items on sale are same as picture and description, please double check description for all specs. All items are available to be shipped usually in 2/8 days. If an item is no longer available you will be contacted by our customer service to delete the order or find another option. For international orders if a customer deletes or refuses an order shipped will be charged for shipping cost and we will refund only the item value. 
We ship with the major couriers and with shipment tracking. For valuable items, the goods are insured. In case of damage to goods during transport, the damage will be recognized only in case of actual responsibility of the courier. In case of damage, conditional acceptance of the package and sending of images of the damaged package by the customer is mandatory. In no case complaints for damaged packages will be accepted after 48 hours of delivery.
For the transport of bulky items, eg bicycles will not be recognized as damage, small scratches (up to 2 cm) unless there is recognized damage to the packaging.

COMBINED SHIPPING: ATTENTION TO SAVE ON SHIPPING COSTS WHEN PURCHASING MULTIPLE ITEMS USING EBAY FROM PC (NOT FROM MOBILE OR APP) PUT THE ITEMS INTO THE CART and THEN CLICK THE BUTTON "ASK FOR THE TOTAL TO SELLER" . We will combine shipping cost based on your order.

UK CUSTOMERS special ALERT: Please note that after Brexit all sales over £135 coming from EU to UK have to pay import taxes. All sales under £135 do not have to pay taxes again at delivery. If you need to check or save taxes please contact us directly

NORWAY CUSOMERS special ALERT: Please note that shipping coming from EU to Norway have to pay import taxes.

If you need your product urgently please contact us before buying to check if it is available for fast shipping.