• Items are shown and described as we found them. 
• We are not aware of any missing parts, pieces, accents, or accessories that may have also been original to the piece prior to us obtaining it other than any we've described in the description or condition notes. 
• Most items we sell are pre-owned, gently used, vintage, or antique.  Some items are in like-new condition, while others have lived quite a life before we obtained them, and therefore, should not be expected to be in perfect condition; Unless otherwise noted, they may show normal signs of age, use, handling, and storage. 
• Please see Condition Notes above for details of condition. 

• We do our very best to carefully inspect each item, note any significant imperfections we observe, and support our findings with detailed photos.
• Many items are cleaned, dusted, polished, washed, steamed, or refreshed when safe and appropriate before listing and shipping. 
• Some vintage or antique items are intentionally left in their original condition to preserve their character and value.
• Every item undergoes our 3-step quality control process. We inspect each item: 1) At the time of purchase, 2) Before it is listed, and 3) Before it is carefully packed and shipped. 
• Any noticeable flaws, damage, repairs, or significant condition issues will be disclosed in the Condition Notes and shown in the photos whenever possible.
• Although we inspect each item carefully, minor imperfections or signs of wear may occasionally go unnoticed.
• If we discover a significant change in an item's condition before shipment, we will contact you immediately and give you the option to proceed with your purchase or cancel your order for a full refund.  Please see photos and ask questions if needed before purchasing. 
• Fragile items will be packed with extra care -- using extra packing materials as needed which will be included in the sale price.

ORDER HANDLING TIME: 

• We have a maximum 2 Business Day handling time, which means your order will be packed and shipped no later than 2 business days from the date we receive payment. 
• EBay determines the shipping deadline date based on this criteria. 
• Weekends and Holidays are not counted as Business Days. 

SHIPPING SCHEDULE: 

• Orders received on Tuesdays, Wednesdays, and Thursdays will be shipped out within 2 business days from receipt of paid order, or no later than Friday of the same week. 
• All orders received on Fridays, Saturdays, Sundays, and Mondays will be shipped out no later than Tuesday. 
• Priority Mail orders will be shipped out the next business day. 
• Unfortunately, we cannot offer Same Day Shipping Service at this time. 
• Holidays may modify shipping schedule. 

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We invite you to follow our eBay store, Lisa's House of Treasures ("Save this Seller") and visit often to view our full selection of fabulous finds!  New listings (sort by "newly listed items") are posted daily. Be sure to visit often to take advantage of our weekly sales events, extra savings coupons, and monthly promotions. Be assured that you can always find a great deal when shopping with us!

Thank you for viewing our listings!  I hope you'll come back and shop with us again soon -- Many blessings, Lisa

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HOW WE WORK (We encourage you to Read if you have time, and ask questions if needed)

SHIPPING ADDRESS 

• Orders are shipped only to the shipping address provided on your eBay order.
• If your shipping address is incorrect, please contact us as soon as possible. If the order has not yet shipped, it will need to be canceled so you can repurchase the item using the correct address. 
• If your order is being shipped to someone other than yourself, please verify that the shipping address is correct before completing your purchase. 

OUR MERCHANDISE: 

• We take pride in the merchandise we offer and personally hand-select each item for its quality, uniqueness, value, condition, and overall appeal.
• We strive to offer merchandise in excellent overall condition whenever possible.
• Some items are in like-new or excellent pre-owned condition, while others may have minor imperfections consistent with their age or prior use.
• We may offer items with minor flaws when, in our opinion, the flaw does not significantly affect the item's appearance, functionality, or intended use.
• Any known flaws, damage, repairs, or significant condition issues will be disclosed in the Condition Notes and shown in the photos whenever possible.
• We do not intentionally sell clothing with excessive wear, fading, stains, tears, holes, or other significant defects.
• Many items are cleaned, dusted, polished, washed, steamed, or refreshed, when safe and appropriate, before listing and shipping. Some vintage and antique items are intentionally left in their original condition to preserve their character, authenticity, and value.
• All inventory is stored in a smoke-free, climate-controlled environment.

• We sell both new (with or without tags) and preowned clothing.  
• When safe and appropriate, we wash, dry, freshen, steam, and/or press garments according to their manufacturer's care instructions before listing and shipping. WE DO NOT DRY CLEAN ITEMS. We do not wash items that are new with tags. 
• Since pre-owned clothing have also likely been washed, dried, worn, and cared for by previous owners before we acquire it, some garments may have experienced shrinkage or slight changes in shape over time.
• For this reason, please rely on the measurements provided rather than the tagged size when determining fit. 
• We encourage you to compare the measurements to a similar garment you already own and review all photos carefully before purchasing. 
• If you need additional measurements, or have questions about fit, please contact us before purchasing. 

DOMESTIC SHIPPING: 

• We use eBay's calculated shipping services where the amount you pay for shipping will be based on the weight and dimensions of package, and the destination zip code. 
• We pass along a portion of eBay's negotiated discounted shipping rates to our Buyers. 
• All packages are shipped from Melbourne Florida 32940 directly to your USA location or eBay's International Shipping Center in Illinois USA for international orders. 
• To calculate what your domestic shipping rate will be, go to the Shipping Details Tab in the listing and enter your zip code. The shipping discount will be reflected in the rate shown in the Tab and at check out. 
• Please contact eBay directly for international shipping costs which will be an extra charge for international orders.

INTERNATIONAL SHIPPING: 

• We participate in eBay's International Shipping Program for international orders. All international orders are first shipped by us to eBay's International Shipping Center located in Illinois USA. 
• Ebay will then handle all the international shipping logistics and will ship the item to your country from there. 
• If you have questions about the International Shipping Program, their international shipping process, import/duties charges, invoices, payment, or have delivery or other issues with an order after it arrived safely to the International Shipping Center, please contact eBay directly for assistance.
• We do not have access to this information and are only responsible for shipping international orders to the International Shipping Center in the USA. Once they arrive safely, eBay takes over.

ORDER CANCELLATION POLICY:  

• If you make a purchase and then request to cancel the order for any reason, we will accept the order cancellation request if the item has not already been shipped. 
• If the order cancellation request is accepted, and payment was received for the order, we will process your refund within 24 hours. It takes 5 to 7 business days for the refund to process completely.  .

RETURN POLICY: 

• We do not accept returns, except in extenuating circumstances. 
• Requests for returns due to extenuating circumstances will be reviewed and considered on a case-by-case basis.

• If you believe there is a problem with your order, please contact us before opening a return request. We value open and honest communication and will always work with you to reach a fair and equitable resolution whenever possible.
• We reserve the right to accept or decline a return request, or we may offer you other options. 
• If a return request is accepted, you are responsible for Return shipping costs unless otherwise required by EBay's policies. 
• In situations covered by the eBay Money Back Guarantee or other applicable eBay policies, eBay's policies will apply.

• If a return request is approved, all items must returned be in the same condition you received them, (i.e., in resellable condition) and/or as seen in listing photos in order for a refund to be given.  
• Returned items must be complete and include all original tags, parts, pieces, accessories, etc. and any other items included in the original purchase. 
• Returned items must not show signs of additional wear, use, washing, alteration, damage, or missing components that occurred after you received them.  
• Once we receive the returned item(s), we will inspect them to verify they are in the same condition as originally shipped. 
• If the Return meets these requirements, your refund will be processed promptly in accordance to ebay's policies. 

• If a package you returned to us is received Postage Due the postage amount we had to pay to receive the package will be deducted from the refund amount.

DAMAGED RETURNS:  

• PLEASE package the items you are returning carefully using appropriate packing materials to help prevent damage during transit.
• If returned items are received damaged, any refund may be reduced to reflect the loss in value of the damaged item(s), or denied if the damage is substantial.  

• If a refund is warranted, the amount of the refund will be for the purchase price of the item only. 
• We do not refund the original shipping cost because the money was already spent to ship the item to you unless we are required by eBay to do so or we discussed something different.

ABOUT US:  

• We are experienced eBay resellers (not hobbyists) and operate an established For-Profit eBay business. 
• We have been earning a living selling on eBay since 2016 by sourcing, hand selecting, and buying quality items  we hope our Buyers will enjoy as much as we do! 
• You may not be aware of the cost, time, and work that goes into running an eBay business and selling items online. 
• We clean and refresh all items; take measurements and photographs of each item; and create the listing including researching the item and writing a description. 
• We then carefully pack the item using quality packing material which we purchase, and then deliver your package to the post office. 
• We also take time to provide our best customer service by communicating with our customers, answering questions, resolving issues, etc. 
• All of this involves out-of-pocket expenses, including cost of goods, selling fees, packing material, and of course, our time. 
• We hope you will consider this when making offers and/or shopping in our store.

WORK ETHICS: 

• We believe in honest and ethical dealings and feel strongly about open communication between seller and buyer. 
• We make every effort to fully describe each item, take photos from different angles, provide measurements, give as much detail about the item as possible, tell a story if we have one, and sometimes provide suggestions and ideas for using the item. 
• We will provide full disclosure regarding chips, cracks, rips, tears, stains, snags, or any other imperfections. 
• If an issue arises, we will do everything we can to work with you to arrive at a fair and equitable resolution.

MISTAKES:  

• We work hard to provide excellent service to our customers and strive to maintain our reputation as being a fair, honest, and ethical seller. However, mistakes can and will happen. 
• We are imperfect humans. Please let us know right away if an error has been made. 
• Please be assured that we will do everything we can to fix it quickly. We believe that all problems can be resolved if the buyer works and communicates with us.

FEEDBACK:  Customer satisfaction and good communication is important to us. We?d love to hear your thoughts about your experience doing business with us!  Once your item arrives, please post positive feedback so we will know your item has arrived safely, the transaction is complete, and you are a satisfied customer. If for any reason you are not happy with a purchase, rather than leaving negative feedback, please contact us first to give us an opportunity to correct the issue and work out an amiable solution.  We want you to have a pleasant experience and will work with you to ensure this happens. Negative feedback neither helps nor solves any problems.

Again, thank you for stopping by to view this item and for your purchase consideration. We look forward to having you join our growing family of satisfied customers!  -- Many blessings, Lisa