・Under $ 2500, all items include applicable import fees—you won’t pay anything extra after checkout. This policy is only for USA customers.

・Import duties, taxes, and other charges which are not included in the item price or shipping charges are the buyer’s responsibility. 

・Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.

 ・Except in the case of faulty or damaged items, refunds do not include any return shipping or shipping charges. Your return shipping charge will be deducted from your refund if you receive any.



・After professional packing, we ship within 2 business days via DHL Express or Fedex with tracking number. 

・Packages usually arrive at your place in 2-5 days. 

・If item has not been arrived, please feel free to ask us so that we can call DHL or Fedex to solve the problem.

・We take the utmost care to ensure your order arrives to you in the condition in which it left us in our country.

・Take a look at our feedback, and you’ll find thousands of customers satisfied with our packing.

・When packages get damaged, we take a full responsibilities.

・All purchases are fully refundable within 30 days of purchase.

・If your item is damaged or has any issue upon delivery, please don’t hesitate to contact us before opening a return request. It’s possible that our technicians can solve the problem quickly.

・In some cases our in-house technician can solve the issue quickly. But if the damage is significant, we ask that you keep all the packing materials. We fully insure every shipment, and we need your help when filing an insurance claim.

・For defective or damaged items, we provide a return label for return. However, we don't cover return label for the customers' personal preferences.

Return apply as import tax too high will not refund the shipping fee.

Transformer For Europe 220V~240V and USA AC 110~ 130V



・If you plan to use a transformer to convert voltage (for example, for Japanese equipment used in Europe), we offer a high-quality Japanese-made compact transformer (Nissyo) from Categories of Accessary.

・ If you purchase our transformer along with another piece of equipment, they will be shipped together for your convenience.

※Our technician can change the voltage from Japanese to Euro Voltage for you

Please ask our team before purchase then we will give you a new price.

Extra charge is as follows, you can pay USD.

・Roland XP-80ーFree of charge

・Korg 01/W FD/Proー100USD

・Technics SL-1200 MK2 ~MK6 -Single 200USD / Pair 360USD