Your feedback is very important to us. Life is life and issues arise; people make mistakes, it is crucial that you are happy and satisfied with our service and your product. Most importantly, if you are unhappy about anything pertaining to your order, contact us immediately before leaving feedback. We will do whatever it takes to make sure you are satisfied with your purchase.
--- SHIPPING ---
Item ships within 1 business day after payment is received, Monday - Friday excluding holidays.
We ship to EBAY confirmed address. Please contact us immediately if there is an address change right after payment.
Freight shipping needs to be a business address. RESIDENTIAL IS EXTRA $75.
International Buyers: Please Note: PUERTO RICO, HAWAII AND ALASKA MAY HAVE SURCHARGES ON SHIPPING ITEMS. Import fees, taxes and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. The delivery address must be a residence or street address. We do not ship to P.O Box, FPO or APO addresses. We cannot ship your item until the shipping & handling fees are paid in full. Customs regulations vary by country and not all carriers ship to all locations. Please call, message or email us if you have any questions at all regarding shipping internationally.
--- RETURNS ---
All used Engines, Transmissions, and Electrical items must be installed by an ASE Certified Repair Facility. Items not Installed by a certified repair facility may/will void 30-day warranty. Any issues with our used item (requesting a return) must be stated on a valid receipt from the ASE Certified Repair Facility for warranty purposes and emailed or uploaded to eBay messages for a return to be accepted.
We are not liable to pay for any labor fees associated with the installation or removal of any parts we sell. All returns must be made and will be accepted within 30 days of the item being received by the customer. Please, do not buy an item just to check and diagnose your vehicles problem. Up to a 50% restocking fee will apply for return reasons of Doesn't fit, Changed my mind, Found a better price, just didn't like it and Ordered by mistake. THE RETURN SHIPPING COST IS NON-REFUNDABLE.
Item must be returned in original condition as when it was first received or refund may not be given if the item is/was altered in any way. All items must have our stamp/identification marking with no alterations or modifications made to be accepted. If an item was reprogrammed in any way, the return will not be accepted.
All items are tested before being removed from the vehicle. If not functional at the time of testing, we will not sell. If the item is defective, we will state in the description that the item is defective and is sold for parts only. If you have any questions at all please ask before purchasing.
--- CONTACT US ---
If you have any questions or concerns please contact us through eBay messages.
Open Monday-Friday 9am-5pm EST.
We will contact you within one working business day except on holidays.
Your understanding and cooperation are greatly appreciated. Thank you very much!