Product description

  • How to install?

    -Check whether the accessories are complete.

    -Select the nozzle and fix it in place, assemble the connecting pipe and tighten it, install the suction cup, connect the power supply, test whether the lamp lights up and whether the impeller is rotating.

  • Don't fit your pond?

    Please measure your pond size and make a match:

    -The pond fountain pump actaul size is: 2.76 x 1.97 x 2.4 inches.

    -The long of cord is 9.83ft.

  • Not working?

    -Check the power supply, and keep the water level above the water pump.

    -Regularly clean the pump to prevent clogging. If the pump doesn't work, try cleaning it.

    -Still Not Working? Please contact our support team, we offer a 1-year service.

  • Suction cups do not hold up?

    -Choose smooth surfaces (such as glass) and avoid rough or uneven surfaces.

    -Press the suction cup tightly against the surface, apply pressure to the center until air is fully expelled and create a vacuum state.

  • Problems with the package/missing parts?

    No problem! Here's how we can help:

    Amazon Message Center (via your orders page)

    We'll promptly send replacement package/parts at no cost to you.