New RF399A RF368B Ease 2.0/3.0/4.0 Remote Control with Tempurpedic/Ergo Adjustable Bed Base JLDK.30.03.20. Important Tips: If the remote control does not work, please check the following: 1) Ensure the batteries are installed correctly and do not need . 2) Ensure the remote's lock is not activated (different models have different methods to deactivate it). 3) Disconnect the device from power for minute, then reconnect it before attempting operation. 【Compatiblity】New RF399A RF368B Ease 2.0/3.0/4.0 Remote Control with Tempurpedic/Ergo Adjustable Bed Base JLDK.30.03.20. 【How To Pair】①Locate the battery backup and press the button TWICE. A light on the battery back up will illuminate. ②Remove the back cover of the remote, press and hold down the PAlR button. The PAlR button will illuminate blue and start flashing When the PAlR button stops flashing, the illuminated light onthe battery backup will go out. Release the PAlR button.The remote is now paired to the adjustable base. 【Pair Methods】①Remove rear cover of the remote control by sliding it down to expose the PAlR button. Unplug the Power Cord from your power outlet. Wait 1 minute, then plug it back. Perform Step 2 within 10 seconds, while the control light is flashing. ②Press and hold the PAlR button on the back of the remote. The PAlR button will illuminate and start to flash. When the PAlR button stops flashing, the light on the control will stop flashing. Release the PAlR button. 【High Performance】With the newly upgraded chips, our adjustable bed base remote have a good transmission on long distance, precisely control far from 8 meters/26 feet. The fastest response takes less than 0.2 seconds to your device, and it supports over 160,000 clicks via approved tests. 【Excellent After-Sales 】: Package contains: 1 x Remote Control; If you encounter any issues, please don't hesitate to . We will provide solutions within 24 hours to help you, thank you!