Item is new and sealed. Product plastic wrap/cardboard material may have imperfections or tears but product is not affected once the item is opened. 3 TOTAL PACKAGES OF 3 EQUALING 9 REFILLS Returns are only accepted for items that are still sealed and new otherwise the return will be refused or a heavy restocking fee will apply. eBay delivery dates are estimates and are not a guaranteed delivery date. Sometimes the post office experiences delays which I can not control once the item is in their hands. I ship out within 1 business day. Thank you for understanding. |